Unable to install MS office 2010 (error code-1714)
 

Error 1714. Setup cannot remove the older version of Microsoft Office Single Image 2010.

  • Edited by Ram Saroj Friday, May 08, 2015 10:36 AM
May 8th, 2015 10:33am

Hi Ram,

To work around this issue, use the Add or Remove Programs feature in Control Panel to uninstall the earlier version of Office software.

If you are not able to find or uninstall it from Control Panel, you can try the Microsoft Fix It tool:

https://support.microsoft.com/en-us/kb/971179

(The link shared by J_Ryder above is incorrect, please try this one.)

Regards,

Ethan Hua
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
May 11th, 2015 4:25am

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