Hello, guys and girls, This is my first post in this forum. I don't now how solve this problem and appreciate for any solution. When I create a profile in control panel, email icon, The first dialog box opens, my user appears correctly and When I clik next three steps appear. First step is OK but the next fail and this message appears. Unable to complete action. The indicator is not valid Software - Exchange 2007 and Outlook 2007, the same problem with Outlook 2003 What can be? thanks.. Letícia (from Brazil), sorry If my english is not very good.

Hello, what i m getting from your question is that you are trying to configure outlook mails, could you please explain how Exchange and Active Directory are deployed? is this problem experienced on single client or more than one clients? is your client in same LAN using MAPI or you are configuring outlook outside LAN using Outlook Anywhere? further troubleshooting and solution depends on above questions. Regards MYM

My domain controller is an Windows 2003 Serve, and Exchange 2007 is instaled in an Windows 2008, both are the same domain. This problem happens with all machines. Client and Server are in the same network (LAN). Regards Letícia

seems there is problem with Service Connection Point registration in Active Directory, assuming you have already installed CAS server role, go to following location and let me know if SCP object is already there or not? open ADSI Edit on Domain Controller: CN=Services,[Configuration Naming Context] --> CN=<Organization> --> CN=AdministrativeGroup --> CN=Exchange Administrative Group --> CN=Servers --> CN=<CAS_Server> --> CN=Protocols --> CN=AutoDiscover --> CN=<CAS_server> also browse following links and post the results what you see in browser: https://autodiscover.domain.tld/autodiscover.xml https://autodiscover.domain.tld/autodiscover/autodiscover.xml Open Exchange Management Shell: type following command and post the result here: Get-AutodiscoverVirtualDirectory | fl mean while, are you able to access mailbox using OWA Website? Regards MYM

When I open ADSI Edit on Domain Controller there is this options: I find this. CN=SRVEXCHANGE,CN=Autodiscover,CN=Protocols,CN=SRVEXCHANGE,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=EMPRESAORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=empresa,DC=local I was talking with another friend and he told that could be certificate problem. Yes, Using OWA I able to send email normally. Regards Letícia

Hi MYM and users of the forum. I read in a site that after an uninstallation error and a new installation, you need to restart the domain controller, but I could not restart this server yesterday. Today I rebooted this server and the conection to the Exchange Server works. But a new problem, when I click send and receive, the error 0x8004010F - The operation failed. Can not find an object, But the e-mail is send for destination. What is it and how solve more this problem? Regards Letícia

Sounds like the Offline Address Book hasnt been generated. I would start there and ensure it has and replicated correctly. http://blogs.msdn.com/dgoldman/archive/2008/10/01/understanding-why-error-code-0x8004010f-is-thrown-when-trying-to-download-an-oab.aspx

I don't know what I did, but the problem finished, I did one step. 1 - Create a new Offline Address book and did links with mailbox database. Now I will change again for old (originally) Offline Address book, and see if was the problem. Regards Letícia

Hi, Let me talk about what I find. Create a profile with the cache enabled and the error happens.Then disable the cache and the error does not happen, re-enable the cache and the error does not happen anymore.Now, if you create a profile already with the cache disabled does not help then try to swim to enable and disable it always goes wrong. What I did. 1 - I created a new OAB 2 - Became the default OAB and pointed at the mailbox database But that don't worked. Regards Letícia

Clients in cache mode use the Offline Address Book, so that makes sense that the error occurs only with those clients. So are you saying it now works? It important to remember that clients cant use the OAB until its generated on the server and downloaded by the client. One good test is to delete all the *.oab files on the cached clients workstation and download the OAB again. http://support.microsoft.com/kb/841273 Administering the offline address book in Outlook 2003 and Outlook 2007 http://technet.microsoft.com/en-us/library/bb232155.aspx Understanding Offline Address Books

When I deleted all *.aob files on my workstation and I opened the Outllok 2007 no files is created. But for the error does not happen anymore I have to disable and re-enable the cache option, but even so the *. oab is not generated and the error does not happened anymore. I can send and received. Regards Letícia

I used this tool for find any solution for my problem, used this command: For test download to oab files. Oabinteg.exe /s:servidorAD /l /t:Oabfldcheck and returned this informations. OABInteg (Offline Address Book Integrity Checker) Version : 1, 0, 0, 1 OABInteg Microsoft Corporation, Copyright (C) 2005 ===================================================== c:\OABinteg.txt has been opened for writing. Registry scan started at: 08:57:04 Checking for the (HKLM) Exchange Provider Registry Key Checking for the DS Server registry value: The DS Server registry value not found - this is ok. Checking for the (HKCU) Exchange Provider Registry Key Checking for the DS Server registry value: The DS Server registry value not found - this is ok. Checking for the DSAccess Profile Registry Keys Default DSAccess profile key not found - this is ok. Default DSAccess profile (UserDC1) key not found - this is ok. Default DSAccess profile (UserGC1) key not found - this is ok. Checking for user MAPI profiles. Profile found: kjlkhdfghjj Profile found: Outlook Checking for Exchange system MAPI profiles. WARNING: No exchange server profiles on this system. This is ok. Registry scan ended at: 08:57:04 Starting Test 8 - OAB System Folder Check OAB System folder check started at: 08:57:04 Sort Locale being used by the server is: 1046 Code Page being used by the server is 1252 ******************************************************************************************************* WARNING: Unable to retrieve the property for PR_PROFILE_HOME_SERVER from the profile. Windows Message Subsystem profile registry subkey dca740c8c042101ab4b908002b2fe182 has no values. NOTE: This is the server we will be using to connect to the active directory via NSPI for queries. The very first time you log in with your profile this registry value will be blank and Exchange will ask the global catalog server for a referral and then populate this key. You can take a netmon trace while logging in if you want to see the global catalog server we are using. ******************************************************************************************************* Opening the Exchange Public Folder Store. Retrieving the message store table. Obtaining store table properties. Trying to retrieve the property for the PR_ADDRBOOK_FOR_LOCAL_SITE_ENTRYID. Property for PR_ADDRBOOK_FOR_LOCAL_SITE_ENTRYID found. System folder opened. (null) # 1 : If you do not have any messages or attachments under your OAB Version 2 folder. This is an indication that the that the OABgen process did not complete. Please check your application log for warnings and or errors. Scan Completed +------------+ Message Class Normal found: 2 Message Class Differential found: 9 Message Class Unknown found: 0 Message Attachments found: 214 Messages found but unable to read the properties: 0 System folders found: 4 Highest sequence number found: 8 Lowest sequence number found: 2 Biggest attachment found: 6959 Bytes Smallest attachment found: 106 Bytes Biggest message found: 672331 Bytes Smallest attachment found: 106 Bytes Smallest message found: 325 Bytes Scan Ended at: 08:57:09 __________________________________________________________________________________________________________ Now, I run all tests Oabinteg.exe /s:servidorAD /l /t:Alltests OABInteg (Offline Address Book Integrity Checker) Version : 1, 0, 0, 1 OABInteg Microsoft Corporation, Copyright (C) 2005 ===================================================== c:\OABinteg.txt has been opened for writing. Program started at: 08:23:52 Running OABInteg on: LETICIAIT\Leticia Trying to connect to: GC://AD.Empresa.local Starting Test 1 - Store Offline Address List Test Search started at: 08:23:52 cn: Mailbox Database distinguishedName: CN=Mailbox Database,CN=First Storage Group,CN=InformationStore,CN=EXCHANGE,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local msExchUseOAB: CN=Default Offline Address Book,CN=Offline Address Lists,CN=Address Lists Container,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local Search ended at: 08:23:52 Scan Completed +------------+ Total information store address lists found: 1 Starting Test 2 - Address List Test Search started at: 08:23:52 cn: All Address Lists distinguishedName: CN=All Address Lists,CN=Address Lists Container,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local displayName: All Address Lists cn: All Contacts distinguishedName: CN=All Contacts,CN=All Address Lists,CN=Address Lists Container,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local displayName: All Contacts cn: All Groups distinguishedName: CN=All Groups,CN=All Address Lists,CN=Address Lists Container,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local displayName: All Groups cn: All Rooms distinguishedName: CN=All Rooms,CN=All Address Lists,CN=Address Lists Container,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local displayName: All Rooms cn: All Users distinguishedName: CN=All Users,CN=All Address Lists,CN=Address Lists Container,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local displayName: All Users cn: Public Folders distinguishedName: CN=Public Folders,CN=All Address Lists,CN=Address Lists Container,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local displayName: Public Folders cn: All Global Address Lists distinguishedName: CN=All Global Address Lists,CN=Address Lists Container,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local displayName: All Global Address Lists cn: Default Global Address List distinguishedName: CN=Default Global Address List,CN=All Global Address Lists,CN=Address Lists Container,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local displayName: Default Global Address List Search ended at: 08:23:52 Scan Completed +------------+ Total address lists found: 8 Starting test 3 - Offline Address List Test Search started at: 08:23:52 cn: Default Offline Address Book distinguishedName: CN=Default Offline Address Book,CN=Offline Address Lists,CN=Address Lists Container,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local showInAdvancedViewOnly: 1 offLineABContainers: CN=Default Global Address List,CN=All Global Address Lists,CN=Address Lists Container,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local offLineABServer: CN=EXCHANGE,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local siteFolderServer: CN=Public Folder Database,CN=Second Storage Group,CN=InformationStore,CN=EXCHANGE,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local doOABVersion: 2 legacyExchangeDN: /o=EmpresaORG/cn=addrlists/cn=oabs/cn=Default Offline Address Book Search ended at: 08:23:52 Scan Completed +------------+ Total address lists found: 1 Starting Test 4 - Address Book Roots Test Search started at: 08:23:52 cn: Microsoft Exchange showInAdvancedViewOnly: 1 addressBookRoots: CN=All Address Lists,CN=Address Lists Container,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local templateRoots: CN=Addressing,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local msExchPolicyRoots: CN=System Policies,CN=EmpresaORG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Empresa,DC=local Search ended at: 08:23:52 Scan Completed +------------+ Total AddressBookRoots objects found: 1 Starting Test 5 - Primary Proxy Attribute Test TEST 1: This process will scan user objects to see if their mail and proxyAddress attributes match. If they do not match you should see an Event ID: 9325 in the application log indicating that theuser wll be skipped during the oab rebuild process. TEST 2: This process will scan user objects to see if their legacyExchangeDn starts with /=o or/=O. If they do not match you should see an Event ID: 9324 in the application log indicating that theuser wll be skipped during the oab rebuild process. NOTE: E_ADS_COLUMN_NOT_SET and S_ADS_NOMORE_ROWS are common errors for failures when querying the active directory. If a mail enabled user is missing either the mail or proxyAdress you will see either E_ADS_COLUMN_NOT_SETand S_ADS_NOMORE_ROWS or both followed by an 'Error: Primary proxyAddress not found' for the user in question. NOTE: Only bad items will be displayed here!!! Search started at: 08:23:52 Search ended at: 08:23:52 Scan Completed +------------+ Total contact objects found: 0 Total groups found: 11 Total user mailboxes found: 0 Total user objects that match primary proxy and mail attribute: 14 Total user objects that do not match primary proxy and mail attribute: 0 Total user objects that are missing one or both attributes: 0 Total user objects with valid legacyExchangeDN attribute: 14 Total user objects with invalid legacyExchangeDN attribute: 0 Starting Test 6 - RDN Size Test Search started at: 08:23:52 TEST 1: This process will scan all objects to see if their RDN is greater than 64 characters. NOTE: E_ADS_COLUMN_NOT_SET and S_ADS_NOMORE_ROWS are common errors for failures when querying the active directory. NOTE: You may see either of these two values stamped on the LegacyExchangeDN attribute [ADCDisabledMail or ADCDisabledMailByADC]. You will see these in any Exchange environment where you have an AD account with an Exchange mailbox that has been replicated by the ADC. ADCDisabledMail - Stamped when you use ADUC to either right click on a mailbox enabled AD account and choose Delete Mailbox or choose to Delete Mailbox an Email. ADCDisabledMailByADC - Stamped when you open the Exchange 5.5 Admin Program against an Exchange 5.5 server and delete a mailbox. This replicates to AD, but does not delete the account. Search started. Search ended at: 08:23:53 Scan Completed +---------------+ Total objects that have RDN's that ok: 729 Total objects that have RDN's that are greater than 64 characters: 0 Starting Test 7 - Orphaned Display Template Test Search started at: 08:23:53 Search ended at: 08:23:53 Scan Completed +------------+ Total orphaned templates found in the Lost and Found container: 0

Hi, The problem was with, A records in DNS and authentication methods. Regards Letícia