Unable to change password in OWA for linked mailbox in Exchange 2007
Hello experts,
Would appreciate any help with an issue I have.
Current environment
Exchange 2007 in resrouce forest with linked mailboxes
Windows server 2008 R2 DC's
Issue
Users cannot change password using OWA. Error is
The credentials entered are not valid. Verify that the password entered for the old password is valid, and try again.
Its not because wrong password is used or password has expired or asked to change password at next login or anything like that. Just a normal, random password change via OWA.
happened after
We converted the mailboxes from standard mailboxes to linked mailboxes in an effort to use single sign on. Earlier they were using different credentials for their AD account and another one for their mailboxes.
Any help will be much appreciated. Thanks in advance.
April 13th, 2011 7:48am
Hi MrLync,
Based on my experience, you cannot change the linked mailbox password in OWA.
I also tested on my lab:
Two Exchange Server 2007 (Exchange 2007 SP3 and Exchange 2007 SP2)
When I try to changed password for linked mailbox on Exchange 2007 SP3, get the same result as you.
You can know more information about change password feature in Outlook Web Access from this document:
Configuring the Change Password Feature in Outlook Web Access
http://technet.microsoft.com/en-us/library/bb684904(EXCHG.80).aspx
Thanks,
Evan
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April 15th, 2011 10:08am
Yep.. you'll need to disable the change password feature in OWA and have the users change their passwords in their native forest.
April 15th, 2011 2:28pm
Agree...Gulab | MCTS-MCITP Messaging: 2010 | MCTS-MCITP Messaging: 2007 | MCC 2011 | Skype: Gulab.Mallah
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April 15th, 2011 3:52pm