Hi I had a user names Jane Smith (Domain\JSmith) and mailbox with address jane.smith@domain.com Jane went off on extended leave and came back married. Through some admin mistake, she created a new AD account (Domain\JClark) and mailbox with address with jane.clark@domain.com Problem is, she's now recv'ing email at both addresses. She wants to use the new AD account (Domain\JClark) but with the old email address (since that's what all her business contacts know), although with the jane.clark@domain.com address as some sort of secondary for a short amount of time. I also need to merge the contents of the old mailbox to the new one. What is the best way to do this? She recv's both internal and external email. I'm running Exchange 2007.

Hi Export the mailbox contents from the new mailbox to a pst and import it into her old mailbox Then remove the jane.clark@domain.com addres from the new account, set a dummy if that's needed.. Add that smtp address into her old mailbox as a secondary address, that means she will send mails with her old mailaddress When it should be changed just set the new mail address as the primary one :)Jonas Andersson | Microsoft Community Contributor Award 2011 | MCITP: EMA 2007/2010 | Blog: http://www.testlabs.se/blog | Follow me on twitter: jonand82

My suggestion is: Export the mailbox content of the OLD mailbox into a PST-file and import it into the newly created mailbox. Then you move the smtp, X400, X500 as secondary addresses (not marked as Reply address) addresses from the old JSmith to the new JClark and then set jane.smith@domain.com as primary. Lastly, remove the old mailbox since it's no longer needed.Jesper Bernle | Blog: http://xchangeserver.wordpress.com

Hi Sheen1990, Since your requirements are: 1. Use the new AD account(Domain\JClark) 2. Use the old email address 3. With the jane.clark@domain.com address as some sort of secondary for a short amount of time. You can just follow Jesper’s suggestion to achieve the goal. Here are some related document for you: How to Export Mailbox Data http://technet.microsoft.com/en-us/library/bb266964(EXCHG.80).aspx How to Import Mailbox Data http://technet.microsoft.com/en-us/library/bb691363(EXCHG.80).aspx Thanks, EvanPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Thanks all for the input. In terms of exporting the emails from the old mailbox and placing into the new, I guess I have the following options: 1. Use export-mailbox to export the old mailbox to a PST. Then import-mailbox to import that PST into the new account. 2. Give myself permission to both mailboxes. Then, in Outlook, export the data into PST. Likewise, do the same for importing. What is important is that we keep the folder structure. For example, if both mailboxes had folders named HR, it's important that emails are transferred between the two. Likewise, if the old mailbox had a folder named Police, but the new one didn't, then the export/import process would create the folder. Any suggestions?

Both options takes care of this, but you might feel more comfortable doing it with Outlook, so my suggestion to you would be to do it through Outlook.Jesper Bernle | Blog: http://xchangeserver.wordpress.com

Hi Sheen1990, Based on my experience, both options cannot achieve your requirement. Maybe you need to do that manually(you can do that in Outlook). If you use “export-mailbox” command, it is no need to export the old mailbox to a pst, you can just use this command to export emails to the new mailbox: Export-Mailbox -Identity <MailboxIdParameter> -IncludeFolders '\Sent Items' -TargetFolder <Target_Folder_Name> -TargetMailbox <MailboxIdParameter> Thanks, Evan Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.