Trouble receiving emails on Blackberry at night
I have a user on our Microsoft Exchange Server using a Blackberry who only receives his email during the day - nothing comes through at night. Any ideas?
November 3rd, 2010 11:19am
Have you checked the synchronization schedule on the BB device?
/MartinExchange is a passion not just a collaboration software.
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November 3rd, 2010 11:34am
No - where do I check that?
November 3rd, 2010 11:40am
I am not really a BB guy, but I would assume that there are some options you can set when you open up the Email client.
/MartinExchange is a passion not just a collaboration software.
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November 4th, 2010 3:57pm
Do you have a BES server? or is the user just connected via IMAP/POP?DJ Grijalva | MCITP: EMA 2007/2010 | www.persistentcerebro.com
November 4th, 2010 4:39pm
How’s the issue currently?
Please describe the exchange topology and version as DJ asked above
Please verify if the issue also occurs on other types of mobile, like windows mobile. If you only have Blackberry, please use windows mobile emulator for testing
Windows Mobile 6 Localized
Emulator Images
Please test the ActiveSync functionality by using
Remote Connectivity Analyzer
Please run ExBPA against the CAS server for health check
James Luo
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November 9th, 2010 2:35am