Transaction failures occurred during MAPI connectivity testing Error in SCOM 07 R2 w/ Exchange 2010
Hello, We are running System Center Operations Manager 07 R2 and I have recently installed the Exchange 2010 Management Pack. I am receiving a critical alert in SCOM stating the following: ------------------------------ "Some of the MAPI connectivity transactions failed. Detailed information: Target: System mailbox for SERVER\Public Folder Database Error: [Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException]: Cannot open mailbox /o=xxxxxxxx/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=xxxxxxx/cn=Microsoft System Attendant. Inner error [Microsoft.Mapi.MapiExceptionLogonFailed]: MapiExceptionLogonFailed: Unable to make connection to the server. (hr=0x80040111, ec=-2147221231) Diagnostic context: Lid: 47655 EMSMDBPOOL.EcPoolCreateSession called [length=356] Lid: 64039 EMSMDBPOOL.EcPoolCreateSession returned [ec=0x80040111][length=110][latency=0] Lid: 41073 StoreEc: 0x80040111 Lid: 48243 Lid: 50033 StoreEc: 0x80040111 Lid: 1494 ---- Remote Context Beg ---- Lid: 22086 Lid: 27206 Lid: 39869 Lid: 56893 StoreEc: 0x8004010F Lid: 44989 Lid: 24684 Lid: 20076 StoreEc: 0x80040111 Lid: 57713 StoreEc: 0x80040111 Lid: 49009 StoreEc: 0x80040111 Lid: 1750 ---- Remote Context End ---- Lid: 52465 StoreEc: 0x80040111 Lid: 60065 Lid: 33777 StoreEc: 0x80040111 Lid: 59805 Lid: 52209 StoreEc: 0x80040111 Lid: 56583 Lid: 52487 StoreEc: 0x80040111 Lid: 19778 Lid: 27970 StoreEc: 0x80040111 Lid: 17730 Lid: 25922 StoreEc: 0x80040111 ------------------------------------- Diagnostic command: "Test-MAPIConnectivity -MonitoringContext:$true -PerConnectionTimeout:60 -AllConnectionsTimeout:90" TimeWindowStart: 2011-05-23T01:24:34.4925420-05:00 TimeWindowEnd: 2011-05-23T01:32:34.4925419-05:00 TimeFirst: 2011-05-23T01:24:34.4925420-05:00 TimeLast: 2011-05-23T01:28:15.2497598-05:00 Count: 3 EventSourceName: MSExchange Monitoring MAPIConnectivity" ------------------ I cannot seem to find any event errors for this problem, but SCOM continues to report this as a critical error. We do have public folders (quite a few at that). When I run the Test-MAPIConnectivity command by itself, I get: MailboxServer Database Result Error ------------- -------- ------ ----- SERVER Public Folder D... *FAILURE* [Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException]. -------------------- I followed the discussion I found at: http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/445632cd-560a-4205-b9e8-302ec26d6493 which is very similar to my situation except for the fact that I actually DO have public folders. My databases are all pointing to the new public folder database as stated. Anyone else having this issue, and if so how did you get SCOM to stop egging you on it (without overriding it)? Thanks.
May 23rd, 2011 5:08pm

Did you create that special account with the Test-NewCasConnectivityUser.ps1 script?Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
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May 23rd, 2011 9:14pm

Ed, Yes I created the test account yesterday. Before I created it, I was receiving the alerts that the TEST cmdlets were not able to run. Afterwards, the alerts closed themselves which told me that it was somewhat working. I ran through my head yesterday that maybe there are further permissions issues with the test account? John K. Boslooper Windows Server Administrator UT Dallas
May 24th, 2011 9:45am

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