Hello,

We've got an Windows Server 2012 R2 Remote Desktop Server farm for Multi tenant pursoses. therefor we've decided to use the following GPO setting: "Restrict Access to the Following Drives" in combination with the "Hide the following drives"

for both settings we've set the C: drive to be inaccessible through regular browsing. This causes an issue when users, that open up their documents from an outlook attachement or an internet explorer webpage. Is there a way to get around the error message: "This operation has been cancelled due to restrictions in effect on this computer" or perhaps change the error.

I've already been experimenting with the outlooksecuretemp registry and setting the temp/tmp environment variable to another location which then allows users to save in an temp folder but prevents the message, this then causes documents to get lost since such a location gets auto cleaned after logging off. Due to multitenant purposes i dont want to change 2 GPO settings mentioned earlier.

I did how ever found the setting: "File open/save Dialog" (+ "Approved Locations") setting which prevents the error message but therefor causes other issues. Like beeing unable to press a library or explorer.

Anyone got any suggestions on how to prevent the error message?

Thanks!! And when more information is required please let me know so i'll try to explain the exact situation.

Regards,

Dennis

Have you also redirected the Temporary Internet Folder for these users off the C:\-drive? (or actually their entire local profile).

You don't have to set the OutlookSecureTemp folder Registry value as it will automatically be created under the (then redirected) TIF. Make sure the key is no longer there after you've moved the TIF folder so Outlook will recreate it.

I did indeed tried to change the location of the temp location out of the profile, but this forces the next problem to occur. Users will then be able to save their items even though they are in the temporarily location. Regular behaviour of documents beeing opened on the temp location is that they will force you to use the "save as" button instead. When redirection the temp location this step doesn't occur anymore. And users will save documents to an temp location that will auto remove it's content when a users signs off.

I have the same issue as Dennis described. Environment is Server 2012R2 and Office 2013.

"Restrict Access to the Following Drives" and "Hide the following drives" are set

After the users have opened an attachement, a pdf for example, and then hit 'save as' the error message "This operation has been cancelled due to restrictions in effect on this Computer. Contact your Administrator" occurs. Finally it showed the save as dialag and pointed to redirected documents.

I've also tried to set the 'OutlookSecureTempFolder' to the value U:\ in HCU\Software\Microsoft\Office\15.0\Outlook\Security. Drive U:\ is mapped correctly.

But when I have opened the attachment, the registry value has changed to C:\Users\username\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\....

BTW: In a Server 2008R2 environment with Office 2010 the modified 'OutlookSecureTempFolder' worked like charm.

Any new ideas?

Regards,
Markus

I know this is an old thread, I am also encountering this.  I can't find any other solutions.

Has anyone found a way to suppress the, "This operation has been cancelled due to restrictions in effect on this Computer. Contact your Administrator" message with RDS 2012 and Office 2013?

Thanks.

Hi,

Setting the 'OutlookSecureTempFolder' to the value HCU\Software\Policies\Microsoft\Office\15.0\Outlook\Security instead of HCU\Software\Microsoft\Office\15.0\Outlook\Security solved this problem for me.

Deployed the regkey with GPP. (Server 2012R2 and Office 2013)

Regards,
Markus Petersen