The search function in Outlook 2010 does not work.

Despite attempting nearly every solution available here, I have been unable to get the search function to work in Outlook 2010 despite it previously working a couple of months ago. This includes searches for terms in the email, the email subject, or the sender. Likewise, it neither works for 'Current Folder' searches or 'All Mail Items'. I'm using Outlook for two different exchange accounts.

Things that I have attempted:
  • There is no option to uncheck Outlook as suggested in the post below.
  • I have tried rebuilding the index to no avail. Using the updated 'Restore Defaults' procedure at the end of this post also did not do anything.
  • I have deleted the entire ost file and had Outlook redownload it.
  • I have ensured that the Windows Features "Indexing Service" and "Windows Search" are both enabled. 
  • I have restarted my computer and given it enough time for the re-index/download to take place.
I'm at a loss as to what to do. Suggestions?
December 2nd, 2012 12:59pm

For searching in Outlook 2010, you can refer to this document:

Better Searching in Outlook 2010



Free Windows Admin Tool Kit Click here and download it now
December 3rd, 2012 12:42pm

I am unable to do any searching. 'Better Searching' returns the same as normal searching: nothing.
December 5th, 2012 6:02am

Hello Taylor,

When you go to search in OWA, can you get any result?



Free Windows Admin Tool Kit Click here and download it now
December 8th, 2012 1:36pm

One of my clients is having this same issue. It would only search dates before 1/14/13. I've tried re-indexing and that made it worse, now it won't return any results. Any suggestions? This is through Outlook 2010 using an Office 365 account.  Thanks
February 13th, 2013 3:22am

similar issue here. One of our users suddenly started just getting only about 1 weeks worth of search results in Outlook.

We are using Office 365 and we tried his account in Outlook 2010 and through OWA with the same results. Nobody else in the company has reported the problem.

Free Windows Admin Tool Kit Click here and download it now
July 24th, 2013 4:49pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics