Hello,

We have deployed Office Telemetry and all was working fine until a few months ago, when I started to have this error message when trying the "Connect Database" operation in Excel Telemetry worksheet: "Telemetry Dashboard couldn't create worksheets".

This happens with any account / computer I try but I am still able to access the database using SQL Server Management Studio.

I did not find anything relevant on the web for this error.. can you help me ?

Thanks

Hi Michel Christaller,

If youre using Telemetry Dashboard to monitor Office compatibility, youll have to update some Telemetry Dashboard components after you install Office 2013 SP1. If you dont, youll see an error message when you try to connect Telemetry Dashboard to the telemetry database. You can learn how to update these components in Update Office Telemetry components for Office 2013 SP1.

Hope it's helpful.

Regards,

Emi Zhang
TechNet Community Su