Unformtunately Outlook is missing some easy to develop and cruitial functionalities...

 I am a trainer of Outlook for corporations (i.e. Nestle, volkswagen group) and see what functionalities are missing in this product. A lot of corporations work still on Outlook 2010, and i am after a meeting with decision makers of a corporation that said they won't use Outlook, beacuase they have a CRM that give them more fucntionalities. What I often meet that is missing is:
- assigning task you (as a Sender) will not be notified when deadline has passed (and receiver hadn't done the task). So if you can't react quickly when somebody fails, you have to check constantly task statuses. Tthis is cruitial for managers and should be easy to develop in outlook.
- you can't assign tasks to a few people - there should be some split option when you type more than one receiver. Sometimes you give the same task to 25 people, and want to monitor them.
- there is no CC option when assigning a task - sometimes you assgin a task to not your worker, but someone's worker (often  case for Project Managers) and you have agreed with them that you can do it as long as you inform them.

- and one more - when you are a boss and have an assisstant and you're telling her what to do, you expect her to type the task and want to monitor it. But even if she's got a permission to manage/edit your task folder, she can't assign a task from your task folder to herself...

Does anyone know solutions for such expectations?

Regards,

Mateusz Dabrowski

Hi,

Great question about Outlook Task.
Hope you understanding that Outlook is not a specific tools to manage the workflow. Heres an article about Create and track assigned tasks:
https://support.office.com/en-us/article/Create-and-track-assigned-tasks-cdc1a3de-4e4c-44f6-8921-77a8cd43e971

Meanwhile, we can use CRM to track task in Outlook as your mentioned. Please refer to:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/track-outlook-tasks-in-crm-for-outlook.aspx

Since this issue is related to Outlook client, we recommend contact Outlook IT Pro Team so that you can get more professional suggestion.
For your reference: https://social.technet.microsoft.com/Forums/en-US/home?forum=outlook&filter=alltypes&sort=lastpostdesc

Thanks