Just purchased Office 365 University.

Installed fine, everything is running.

However...

I use the OneDrive application which runs in the taskbar tray to keep all my documents synced, it worked perfectly. Since installing the new Office I now also have "Microsoft Office Upload Center" running in the tray.

When I open an existing OneDrive document in Word 2013, and click "Save", Word syncs it with the server. But then, OneDrive also tries to sync it and it causes a clash. OneDrive is telling me the document has been modified and causes sync errors. 

This is really starting to annoy me because whenever I make slight edits to any documents, both parties are trying to sync and I'm getting constant error messages popping up.

How on earth can I stop "Office Upload Center"?

As far as I can see there is no way of disabling it on startup, I'm running 8.1 Pro. I would much prefer to let OneDrive do the syncing on it's own. I do NOT want to have to uninstall or stop OneDrive from syncing.

Any help would be appreciated.

• Edited by GarethEvans95 Sunday, February 08, 2015 12:58 AM

I found a temporary fix...

Go to the root of the installation, in my case: 

C:\Program Files\Microsoft Office 15\root\office15

Rename or delete MSOUC.EXE. I've renamed mine to MSOUC_1.EXE and it no longer runs. This has eliminated the syncing errors.

You'd think they'd make this stuff easy, sort it out. You can't expect "Office Upload Center" to replace OneDrive. Simply because OneDrive syncs many types of files. Not just Office ones.

The upload center doesn't replace onedrive, it's more of a notification center so you know if office documents successfully synced with the server. 

https://support.office.microsoft.com/en-us/article/Microsoft-Office-Upload-Center-f08161d9-ab64-4486-af69-7cd30b34df71?CorrelationId=b88eec4b-ffd7-44e5-a335-fe843b1a0ee1 

Hi,

The temporary fix you used was renaming MSOUC.EXE so that Office wouldn't be able to find and run it, it's not a suggested Microsoft fix.

I suggest you open Microsoft Office Upload Center Settings, delete the cached files to check the result, sometimes the corrupted cache files may cause some sync issues:

If deleting the cache doesn't help in this case, a workaround can be signing out your Microsoft Account in Office, so Office applications such as Word won't try to upload the changes to OneDrive via the Office Upload Center. Thus you need to change your practice to open the documents directly from your local OneDrive client, all sync processes will be based on the OneDrive client.

Melon Chen
TechNet Community Support

But, if I sign out, I can then no longer save files because they're "locked" by default

Hi,

What does it mean by locked? What I suggest was to open the documents from OneDrive Client folder and edit them, let OneDrive sync the changes instead of Word. If there is anything wrong about my suggestion, please feel free to point out.

Regards,

Melon Chen
TechNet Community Support

I've found a temporary fix too. 
Although "Rename or delete MSOUC.EXE" didn't work for me (the Office Upload Center still loaded), I've renamed MSOSYNC.EXE, found at the same directory,

 C:\Program Files\Microsoft Office 15\root\office15 

and right after that, I renamed CSISYNCCLIENT.EXE, found at

C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15, in my case.

So, I restarted the system and Voil! the Office Upload Center did not loaded!!  :-) And also OneDrive sync has stopped....  :-(

But.... After that I disconnected the OneDrive sync and right after reconnected. And ready! No more sync clashes! No more "3.182 files with sync errors!!"

• Edited by Tales Public 14 hours 28 minutes ago

"Delete the cached files" on the Microsoft Office Upload Center Settings didn't work at all for me.

Either run the Configuration Analyzer Tool (OffCAT) did not work.

(And I've sustained the "practice to open the documents directly from your local OneDrive client")

So I did found the solution all by myself.

I've found a temporary fix too. 
Although "Rename or delete MSOUC.EXE" didn't work for me (the Office Upload Center still loaded), I've renamed MSOSYNC.EXE, found at the same directory,

 C:\Program Files\Microsoft Office 15\root\office15 

and right after that, I renamed CSISYNCCLIENT.EXE, found at

C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15, in my case.

So, I restarted the system and Voil! the Office Upload Center did not loaded!!  :-) And also OneDrive sync has stopped....  :-(

But.... After that I disconnected the OneDrive sync and right after reconnected. And ready! No more sync clashes! No more "3.182 files with sync errors!!"

• Edited by Tales Public Friday, June 26, 2015 5:00 PM

I also have the same issue. I have uninstalled and reloaded Office 365 2 times. I have reloaded Onedrive 3 times. Now I have unticked the box in my Onedrive settings so it is the only software that is syncing, but then I loose the fucntionality of the Office Upload center. So the question still remains..... when is Microsoft going to fix the problem? It has caused me some hours of fooling around trying to figure out why my CPU was running at 40% capacity. My blower fan was running constantly on high speed just trying to cool my computer down. It seems like this has been a problem for some time so now I think it is acceptable to think that MS should hurry up and fix the problem.

I have also tried to get a assistacne from the there technical support chat lines, but 3 times I have been routed to another expert as they do not deal with my problem. The problem then is the other expert never replies to me and I just sit and wait again again again...

 

I now followed the above advice now and renameed and then task-killed those exes:

MSOSYNC.EXE
CSISYNCCLIENT.EXE

Seems that Office Center now lies quiet.

Only SideEffect that Skydrive now apparently downloaded Documents from Onedrive which were uploaded before by the Upload Center and now named them:

Document.xlsx
Document - Computername.xlsx

.. so gotta clean that up tonight and then i hope everything works again..

What a way to advertise your cloud services:
Program 3 Programs (Win 8.1 Integration, Onedrive.exe / Skydrive.exe, Upload center) and make them fight each other..

• Edited by MaRvvRaM 16 hours 19 minutes ago