Sync Older emails of office 365 to outlook 2013

Hi,

We have office 365 online and would like to access all the mail in outlook 2013. I have configured it and it works for new mails ONLY.

I have checked office 365 setting but there is no option to get past emails like GMAIL. Only configuration setting display here.

Please let me know how can I get older emails in outlook 2013.

Thanks,
Laxmilal Menaria

 

June 29th, 2015 3:47am

Check your sync settings to make sure you have configured to a time-frame in which you've received you older emails;

File-> Account Settings-> Account Settings...-> double click on your Exchange account-> adjust the sync slider at the bottom.

If you actually meant making your previous locally stored email available online, then you'll need to move them in Outlook into a folder belonging to your Exchange mailbox.

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June 29th, 2015 7:13am

Dear Laxmilal Menaria,

Just wanted to say hi and check if there is anything that I can do for you on this problem. If so, please do not hesitate to let me know and I will be happy to help.

Best Regards,

Steve Fan

Forum Support

July 5th, 2015 9:39pm

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