Stopped recieving mail through Outlook using custom domain..
I had a custom domain through Office small business addition, and have 5 mailboxes that I access through Outlook.com. All accounts have stopped receiving any mail for the last 10 days, though I'm able to send emails just fine. Nothing has changed on my end, e.g. domain name is active, and no changes to the e-mail client(s). I tried to send a message to one of the affected mailboxes, and here is what happens:

  • Notification of delayed delivery with no action required
  • In a couple of days, delivery failure "Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server."

I have looked around the community, and found no helpful information, this is impacting our ability to manage daily communication needs.

Thanks,

P.S. I'm sure this question is better suited for another forum, but the support personal is in disagreement
November 10th, 2014 1:05am

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