Something broke and now I cant log into office 365 apps on iPhone or Android.

All,

  I have setup Dirsync and Adfs 3.0 (Server 2012). We are Federated with Azure, and everything concerning out hybrid deployment is working great and has been for months now. The issue is, at some point, we lost the ability to log into the OneDrive app on mobile devices. Not sure when this happen, but is wondering if anyone has experienced this in the past. I attempt to log in with my UPN. The screen please, and I'm presented with a login page with my federated domain. I enter mu UPN and password, but once I select submit it kicks me back to the same login screen. If I intentionally enter my password wrong on the login screen, it immediately inform me that my Credentials I entered was wrong. Not quite sure where to begin to troubleshoot this. Is there a huge difference between mobile login and windows login? any help would be much appreciated.

May 13th, 2015 4:06pm

Hi,

This forum is for general questions and feedback related to Office desktop applications. Since you question is more related to OneDrive app on mobile devices, I'd recommend you post your question to the following forum:

http://answers.microsoft.com/en-us/office/forum/office_mobile-office_storage?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1431593179425

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Steve Fan
TechNet Community Support

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May 14th, 2015 4:50am

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