For one user in our domain we have an issue that some mails do not arrive.
When I use the Tracking Log Explorer I find in the MessageInfo 00A: NTS:
Anyone an idea about this?H. Veenkamp

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Is that all it says?
Jave you checked using OWA to see if the message are there?
Junk email? Views/Filters?Sukh

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On Thu, 21 Jun 2012 07:45:56 +0000, Harry MMP wrote:

>
>
>For one user in our domain we have an issue that some mails do not arrive.
>
>When I use the Tracking Log Explorer I find in the MessageInfo 00A: NTS:
>
>Anyone an idea about this?

The "00A" just means that the message was sent anonymously.

If the message appears in the message tracking log it most certaily
did arrive. It may not have been delivered to the recipient but it was
accepted for delivery by your HT server.

In the message tracking log, select the row with the "RECEIVE" event
and click "Next". Then find the rest of the rows for that message. If
you see a "DELIVER" event then it was delivered to the mailbox. If you
see a SMTP even the message was sent to another server, do select that
row and click "Next". Continue tracing in this way until you find the
"DELIVER" event. If you *don't* find a "DELIVER" event, do you see a
"FAIL" event? Or do you see some other event as the very last event
for this messages?

---
Rich Matheisen
MCSE+I, Exchange MVP
--- Rich Matheisen MCSE+I, Exchange MVP

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Hello,

Check with this issue via OWA or MFCMAPI tool:


http://www.microsoft.com/en-us/download/details.aspx?id=2953


Thanks,
Simon Wu
Exchange Forum Support

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Hi Rich,
I have tried again to find out what went wrong, using the Tracking Log Explorer.
At first I could not find the message back I was looking for.
After a while I got to understand the way the Explorer works.
Now I found that the message not coming in, was not in the Explorer.
The first mail from this sender was received on the 2nd of June, and was replied to on the 5th of June.
The sender then replied again on the 5th to the reply he had received.
This last reply send by the sender on the 5th has not been received and is not visible in the Explorer.
So with this info, what do you think can be wrong here?
Hope you can help me with this issue.

HarryH. Veenkamp

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On Fri, 22 Jun 2012 08:14:06 +0000, Harry MMP wrote:

>
>
>Hi Rich,
>
>I have tried again to find out what went wrong, using the Tracking Log Explorer. At first I could not find the message back I was looking for. After a while I got to understand the way the Explorer works. Now I found that the message not coming in, was
not in the Explorer. The first mail from this sender was received on the 2nd of June, and was replied to on the 5th of June. The sender then replied again on the 5th to the reply he had received. This last reply send by the sender on the 5th has not been received
and is not visible in the Explorer. So with this info, what do you think can be wrong here? Hope you can help me with this issue. Harry

Check your SMTP receive protocol logs.

---
Rich Matheisen
MCSE+I, Exchange MVP
--- Rich Matheisen MCSE+I, Exchange MVP

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