Some e-mail messages are not being delivered to external mail server
Do you get an NDR? Wait for one, I assume it will arrive soon. Can you send to the same recipient using say hotmail? It seems like from what you've said the message has left your Org. Send an email with a delivery receipt and see what happens. Ask the sender to check with their email admin to see if you're being blocked
Send to someone else at the recipeints domain, and check. Sukh
December 7th, 2011 2:26am
Hi
run nslookup target domain
Can you find the recorder ?
Please check the TempTable by referring following KB article:
How to use the Mfcmapi.exe utility to view and work with messages in the SMTP TempTables in Exchange 2000 Server and in Exchange Server 2003
http://support.microsoft.com/kb/906557/en-us
If the issue still persists, please also check whether the following hotfix has been installed:
E-mail senders do not receive an indication that some messages have been held by Exchange Server 2003 until the SMTP service, the Microsoft Exchange Information Store service, or
the Exchange server is restarted
http://support.microsoft.com/kb/950757/en-usTerence Yu
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
December 7th, 2011 6:14am
Try telnet port 25 from your exchange server to external mail server
Enabling the Diagnostic Logging feature called
Ms exchange transport from None to Maximum and check Event Viewer can be analyzed for specific problems.later on set it none
SMTPDIAG is a simple Tool for testing the SMTP Message flow from Exchange Servers to outside SMTP or Exchange Servers. SMTPDIAG can be downloaded from the following
Microsoft site
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=11393
Check Mx record
of domain whom you are not able to deliver mail on mxtoolbox.com
Check messages are properly submitting to queue
Girishp
December 7th, 2011 6:06pm
Make sure "Use the External DNS lookup settings on the transport server" is enabled on the send Connector properties.
Viral Rathod Blog : http://viralr.wordpress.com
Free Windows Admin Tool Kit Click here and download it now
December 8th, 2011 10:34am
Try telnet port 25 from your exchange server to external mail server
Enabling the Diagnostic Logging feature called
Ms exchange transport from None to Maximum and check Event Viewer can be analyzed for specific problems.later on set it none
SMTPDIAG is a simple Tool for testing the SMTP Message flow from Exchange Servers to outside SMTP or Exchange Servers. SMTPDIAG can be downloaded from the following
Microsoft site
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=11393
Check Mx record
of domain whom you are not able to deliver mail on mxtoolbox.com
Check messages are properly submitting to queue
Girishp
December 24th, 2011 10:07am
Hello
We experience another strange problem with our Exchange 2003.
Some e-mails send from our domain to an external mail address just are not being delivered to the external mailserver.
I used the message tracker to find out what is going wrong, and there I read "Message transferred to through SMTP", but no external mail server is stated there.
I thought maybe it could be our DNS-forwarder who could not resolve the external mail address, so I changed the DNS forwarders to the OpenDNS servers, but no difference.
I hope somebody can give me a clue of where to search for a solution?
Thank you very much.
Kind regards
Geoffrey :)
Free Windows Admin Tool Kit Click here and download it now
December 24th, 2011 11:02am
Please check that your IP/domain is not blacklisted. Is there a consistent pattern with the recipients? Can you send to yahoo/gmail e-mail account but not certain ones? If so, the recipients mail server is blocking it for some reason. Call the recipients
ISP and get some information.
December 24th, 2011 4:32pm
Do you get an NDR? Wait for one, I assume it will arrive soon. Can you send to the same recipient using say hotmail? It seems like from what you've said the message has left your Org. Send an email with a delivery receipt and see what happens. Ask the sender to check with their email admin to see if you're being blocked
Send to someone else at the recipeints domain, and check. Sukh
Free Windows Admin Tool Kit Click here and download it now
December 24th, 2011 6:27pm
Hi
run nslookup target domain
Can you find the recorder ?
Please check the TempTable by referring following KB article:
How to use the Mfcmapi.exe utility to view and work with messages in the SMTP TempTables in Exchange 2000 Server and in Exchange Server 2003
http://support.microsoft.com/kb/906557/en-us
If the issue still persists, please also check whether the following hotfix has been installed:
E-mail senders do not receive an indication that some messages have been held by Exchange Server 2003 until the SMTP service, the Microsoft Exchange Information Store service, or
the Exchange server is restarted
http://support.microsoft.com/kb/950757/en-usTerence Yu
TechNet Community Support
December 24th, 2011 10:16pm
Make sure "Use the External DNS lookup settings on the transport server" is enabled on the send Connector properties.
Viral Rathod Blog : http://viralr.wordpress.com
Free Windows Admin Tool Kit Click here and download it now
December 25th, 2011 2:35am
Hi
Do you have anything to update your issue ?Terence Yu
TechNet Community Support
December 25th, 2011 3:19am