Some Outlook Clients Will Not Connect To Exchange 2013 Some Will, RPC Error?
I am in great need of some HELP.
This is my first Exchange 2013 install, I wish I would of waited a little longer, and everything was going great and then all of a sudden all of the XP machines would not connect to the server through Outlook 2007 - 2010. I checked the
cert and all of the names were okay. I opened the EMS and ran test-outlookanywhere and every account, even those that work, fail with a RPC error. The strange thing is that all of the Windows 7 & 8 machines still work but the XP machines fail
to connect.
I've deleted profile after profile and recreated them. When I recreate the profile everything populates like it's supposed to, server name - email address, but when it gets to the point of authenticating, all of them fail.
I've set the internal authentication to NTLM, Basic and Negotiate but nothing seems to work. Even when I manually set an account up using basic.
My DNS autodiscover is set to a SRV record without an A host record.
Below is the error I get when I test the Outlook connectivity in the EMS:
[PS] C:\Windows\system32>Test-OutlookConnectivity -ProbeIdentity 'OutlookMailboxDeepTestProbe' -MailboxId XXXX@XXXXXXXXX.net -Hostname XXXXXXXXX.net
WARNING: Failed Probe Result Details:
Error: Error 0x6ba (The RPC server is unavailable) from ClientAsyncCallState.CheckCompletion: RpcAsyncCompleteCall
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 3584
EEInfo: Generation Time: 2013-04-02 01:48:39.041
EEInfo: Generating component: 2
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1710
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: 0 (0x00000000)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 3584
EEInfo: Generation Time: 2013-04-02 01:48:39.041
EEInfo: Generating component: 14
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1398
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 4 (0x00000004)
EEInfo: prm[1]: Long val: 1722 (0x000006BA)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 3584
EEInfo: Generation Time: 2013-04-02 01:48:39.036
EEInfo: Generating component: 13
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1418
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 0
Exception: Microsoft.Exchange.Rpc.ServerUnavailableException: Error 0x6ba (The RPC server is unavailable) from
ClientAsyncCallState.CheckCompletion: RpcAsyncCompleteCall
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 3584
EEInfo: Generation Time: 2013-04-02 01:48:39.041
EEInfo: Generating component: 2
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1710
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: 0 (0x00000000)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 3584
EEInfo: Generation Time: 2013-04-02 01:48:39.041
EEInfo: Generating component: 14
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1398
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 4 (0x00000004)
EEInfo: prm[1]: Long val: 1722 (0x000006BA)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 3584
EEInfo: Generation Time: 2013-04-02 01:48:39.036
EEInfo: Generating component: 13
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1418
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 0
at Microsoft.Exchange.Rpc.ClientAsyncCallState.CheckCompletion()
at Microsoft.Exchange.Rpc.ExchangeClient.ClientAsyncCallState_Connect.End(IntPtr& contextHandle, TimeSpan& pollsMax,
Int32& retryCount, TimeSpan& retryDelay, String& dnPrefix, String& displayName, Int16[]& serverVersion,
ArraySegment`1& segmentExtendedAuxOut)
at Microsoft.Exchange.Rpc.ExchangeClient.ExchangeAsyncRpcClient.EndConnect(ICancelableAsyncResult result, IntPtr&
contextHandle, TimeSpan& pollsMax, Int32& retryCount, TimeSpan& retryDelay, String& dnPrefix, String& displayName,
Int16[]& serverVersion, ArraySegment`1& segmentExtendedAuxOut)
at Microsoft.Exchange.RpcClientAccess.Monitoring.EmsmdbClient.ConnectCallContext.OnEnd(ICancelableAsyncResult
asyncResult)
at
Microsoft.Exchange.RpcClientAccess.Monitoring.ClientCancelableCallContext`1.<InternalEnd>b__3(ICancelableAsyncResult
r)
at Microsoft.Exchange.RpcClientAccess.Monitoring.ClientCancelableCallContext`1.DeferExceptions[TArgIn](Action`1
guardedAction, TArgIn arg)
MonitorIdentity StartTime EndTime
Result Error Exce
ptio
n
--------------- --------- -------
------ ----- ----
Outlook.Protocol\OutlookMailboxDeepTe... 4/2/2013 1:4... 4/2/2013 1:4... Failed Error 0x6ba (The ... M...
I have a feeling the problem is in .NET and WinRM but I can't seem to find a solution.
I also found a ASP.NET 4.0.30319.0 error in the event Viewer if it's any help:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 4/1/2013 10:58:36 PM
Event time (UTC): 4/2/2013 2:58:36 AM
Event ID: c6fc1568cf174dc2b6a0e92bbd52eed1
Event sequence: 22
Event occurrence: 21
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT/Rpc-3-130093397839013343
Trust level: Full
Application Virtual Path: /Rpc
Application Path: D:\Exchange Server\FrontEnd\HttpProxy\rpc\
Machine name: XXXX
Process information:
Process ID: 7844
Process name: w3wp.exe
Account name: NT AUTHORITY\SYSTEM
Exception information:
Exception type: HttpException
Exception message: The client disconnected.
at Microsoft.Exchange.HttpProxy.ProxyRequestHandler.EndProcessRequest(IAsyncResult result)
at System.Web.HttpApplication.CallHandlerExecutionStep.OnAsyncHandlerCompletion(IAsyncResult ar)
Request information:
Request URL:
https://xxxx.xxxxxxxxxx.net:443/rpc/rpcproxy.dll?f75ce809-b03c-4aa7-93c6-3e3e7c120fde@xxxxxxxxxxx.xxx:6001
Request path: /rpc/rpcproxy.dll
User host address: fe80::7c2e:6277:c79c:f88a/Rpc
User: XXXXXXXESOURC\SM_3e1c06436f4345ff9
Is authenticated: True
Authentication Type: Negotiate
Thread account name: NT AUTHORITY\SYSTEM
Thread information:
Thread ID: 30
Thread account name: NT AUTHORITY\SYSTEM
Is impersonating: False
Stack trace: at Microsoft.Exchange.HttpProxy.ProxyRequestHandler.EndProcessRequest(IAsyncResult result)
at System.Web.HttpApplication.CallHandlerExecutionStep.OnAsyncHandlerCompletion(IAsyncResult ar)
And this MSExchange Mid-Tier Storage Error 6002
Ping of mdb '886b7219-6dc0-44d1-b76d-cb180d9fc72e' timed out after '00:00:00' minutes. Last successful ping was at '4/2/2013 2:43:38 AM' UTC.
Should I try uninstalling Exchange 2013 and re-installing? This is a live environment.
Thanks for any help.
April 1st, 2013 10:40pm
Hi,
Hope this thread helps you.
http://social.technet.microsoft.com/Forums/en-US/exchangesvrdeploy/thread/a6ce6815-f9b7-46dc-bda9-abdd229e7742
The following are the supported outlook version in exchange 2013, check with the affected users.
Outlook 2013 PreviewOutlook 2010 SP1 with April 2012 Cumulative Update ( available from http://support.microsoft.com/kb/2553248 )Outlook 2007 SP3 with July 2012 Cumulative Update ( available from
http://support.microsoft.com/kb/2596598 )Entourage 2008 for Mac, Web Services EditionOutlook for Mac 2011
Regards
Viman
Free Windows Admin Tool Kit Click here and download it now
April 2nd, 2013 3:23am
The following are the supported outlook version in exchange 2013, check with the affected users.
Outlook 2013 Preview Outlook 2010 SP1 with April 2012 Cumulative Update ( available from http://support.microsoft.com/kb/2553248 )
Outlook 2007 SP3 with July 2012 Cumulative Update ( available from
http://support.microsoft.com/kb/2596598 ) Entourage 2008 for Mac, Web Services Edition Outlook for Mac 2011
Regards
Viman
@viman007
Where did you get that information from?
Not from Exchange 2013 System Requirements that's for sure.Martina Miskovic
April 2nd, 2013 3:39am
@martina
http://blogs.technet.com/b/jribeiro/archive/2012/09/25/exchange-2013-preview-supported-outlook-clients.aspx
Regards
Viman
Free Windows Admin Tool Kit Click here and download it now
April 2nd, 2013 3:47am
@martina
http://blogs.technet.com/b/jribeiro/archive/2012/09/25/exchange-2013-preview-supported-outlook-clients.aspx
Regards
Viman
Ok, that explains it.
Old blog post about Exchange 2013 Preview and not RTM.Martina Miskovic
April 2nd, 2013 3:48am
I've got a remote into one of the XP clients and the server. I'm not on-site right now but I did check this client and it has Office 2010 with SP1.
Thanks for the help.
Free Windows Admin Tool Kit Click here and download it now
April 2nd, 2013 7:18am
Isn't the first 2013 "rollup" due out today? I've looked but didn't see anything.
April 2nd, 2013 7:19am
Hi
Cumulative update 1 for Exchange Server 2013
http://www.microsoft.com/en-us/download/details.aspx?id=38176Terence Yu
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
April 2nd, 2013 10:23pm
That didn't work out very well to say the least....... It says that:
1) I don't have the correct operating system. (2008R2 SP1 is installed)
2) The "Mailbox Store" is not installed.
Any hope?
April 3rd, 2013 6:33am