Skype presence information not visible on SharePoint 2013 web site on IE... but OK on FireFox

Hi,

Skype presence information not visible on SharePoint 2013 web part on IE... but OK on FireFox

E.g. when add a Site Users Web Part ( Show people in a SharePoint Group ),  all users status are blank... but if I click on the individual user,  then for that user page, it will show the Skype presence status...  very odd... and this is on IE...I repair the office 2013, then still no luck...  Lync client is  "Skype for business 2015" ( part of Office 2013 )...

And presence status OK on my Firefox web browser... but NOT on some other people's Firefox...

NameCtl Class (Name.dll in C:\Program Files (x86)\Microsoft Office\Office15\   1/23/2014), IE Add-on is there, up to date, and enabled...

So do we have any patch from Microsoft for this? or any resolutions?

Please help! Thanks a lot in advance!

Regards,

August 12th, 2015 11:59am

Hi,

Please try this:

Find the IE security zone the SharePoint site is in, and turn off "protected mode" for the IE security zone.

Or run IE as administrator.

For your reference:

Lync presence information does not show in SharePoint web page

Regards,

Melon Chen

Forum Support

Free Windows Admin Tool Kit Click here and download it now
August 12th, 2015 10:31pm

Thank you, Melon, actually I already tried this before but No luck..

The SharePoint site is in the Local intranet zone, and security level is set to low, also "Enable Protected Mode" is OFF,  tried to move to Trusted sites zone, the same thing...

Regards,

August 13th, 2015 9:22am

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