Our site mailboxes are configured and working but are not visible in user's Outlook clients or OWA. I have checked that the "Show in Outlook" is enabled. The users are mailbox owners and the mailbox is set to display when checked through EMS.
[PS] C:\Windows\system32>Get-SiteMailbox | flRunspaceId : aa8465fc-42b9-4896-b033-fb8c4281cc9f
Name : SM-MyNewTeamSite
DisplayName : My New Team Site
PrimarySmtpAddress : SM-MyNewTeamSite@domain.forest.com
Owners : {names of the 2 owners}
Members : {}
ShowInMyClient : True
RemoveDuplicateMessages : False
MyRole : Owner
SharePointLinkedBy : domain.forest.com/01_Users/User1
SharePointUrl : https://domain.forest.com/MyTeam
Active : True
ClosedTime :
RecipientTypeDetails : TeamMailbox
EmailAddresses : {SMTP:SM-MyNewTeamSite@domain.forest.com}
WebCollectionUrl : https://portal.domain.forest.com/
WebId : 3a22cbf5-9570-4b90-8666-4c781e87b265
Identity : domain.forest.com/Users/SM-MyNewTeamSite
IsValid : True
ExchangeVersion : 1.1 (15.0.0.0)
DistinguishedName : CN=SM-MyNewTeamSite,CN=Users,DC=domain,DC=forest,DC=lab
Guid : b492421c-a37f-4674-a0d0-31a71708b23e
ObjectCategory : forest.com/Configuration/Schema/Person
ObjectClass : {top, person, organizationalPerson, user}
WhenChanged : 5/27/2015 4:50:04 PM
WhenCreated : 5/27/2015 3:49:56 PM
WhenChangedUTC : 5/27/2015 10:50:04 PM
WhenCreatedUTC : 5/27/2015 9:49:56 PM
OrganizationId :
Id : domain.forest.com/Users/SM-MyNewTeamSite
OriginatingServer : server.domain.forest.com
ObjectState : Changed
Removing and recreating the site mailbox doesn't solve the problem. Exchange 2013 SP1 CU8, 2 CAS/2 MBX in a DAG lab.