Shared calendar not working for 1 user

Hello all and thank you for reading.

We run Office 2010 clients on our local machines with an O365 subscription.  We have made a shared calendar in Outlook for our sales group in our office but one single user in the group is not able to work with it.  He does not see the color categories the others do, and also cannot open items made by other users on the calendar.  We have changed his permission level several times to try an alleviate this, including giving him owner status but it does not change.  I have recreated his profile on a different computer but still receive the same results.

When he does try to open an item from the calendar it says he does not have permission, even though he is currently set as an owner.  I have rebuilt his profile on both machines and each yield the same result.  I tried disabling cached mode, explicitly sharing the calendar from other users with him, just about every niche trick I've found in forums I've tried.  I've tried everything I can think of and am coming up empty.

My last resort I guess would be to wipe out his entire O365 profile and remake it, but before I get to that I was wondering if this sounded familiar to anyone out there.  Let me know your thoughts on the matter.  Thanks a ton!

~Elliott Ray~

August 26th, 2015 12:42pm

Hi,

Does this issue happen to every calendar shared with the user?

Have you tried open a shared calendar for the user from his OWA? If so, does this issue continue in OWA? If this issue exist in OWA, it would be necessary to wipe out the user's entire O365 profile and remake it.

Regards,

Steve Fan
TechNet Community Support

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August 31st, 2015 11:01pm

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