Hi,

We have a shared calendar in the Public Folders (yes we still use public folders). The issue we are facing is that certain users when they add an event in there, not everyone sees that event ! It happens to handful of users, but is there a starting place where we can start poking around to figure out why these users are having such hard time adding events to this shared calendar ? I have turned off their "Use Cached Mode" for the shared folders etc.. thought it be the fix, but it's not helping. Do not know if it's exchange issue or a local "outlook" issue ? We are on Exchange 2013 and Outlook 2010 !

Thanks

Hi,

It seems to be synchronization issue. Please collect the following information for troubleshooting:

• To determine it is exchange issue or outlook client issue, please login OWA to check this issue.
• Start Outlook in safe mode to check this issue.
• Please switch to another PC with problematic user account to check this issue.

KB: How to troubleshoot synchronization problems when you synchronize your Exchange Server mailbox with your .ost file in Outlook

https://support.microsoft.com/en-us/kb/842284?wa=wsignin1.0

Best Regards.