Setup voicemail for multiple countries

Hi all,

We are using Exchange 2013 (both roles installed on one server) in high availability mode.

We also have Lync server 2013 in high availability mode.We have only 1 pool and everyone from each country is in there.We have 4 sip trunks in different countries,so far only 1 country has option to Call in (via mobile).

We tried to setup for Germany,but the Greetings are in English,they wish it in German.When they Call voicemail number that is defined in UM dial plan,they get error number not in use.

What is correct step for this setup (and rest of other countries)?

T

May 21st, 2015 2:00pm

If you need different languages, you have to install the language pack on the Exchange UM you want to use.

Than select the default Language on your Dialplan. You can assign also more than one Language and the user can change his language through Outlook annywhere connect.

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May 24th, 2015 7:03am

Sorry for late reply,but had lots of other challanges to take care of.Then i finally managed to create Voicemail for each country.

Here are the steps:

Create UM dial plan for each country

Create exumcontact for each country with unique phone (same phone used in UM dial plan policy) and sip

Assigned each exumcontact a HostedVoicemailPolicy

Now on to next challange :)

May 27th, 2015 4:26pm

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