Setup can't continue with the upgrade because the sqlservr (15300) has open files. Close the process, and then restart Setup. (Network Steve Forum)

Setup can't continue with the upgrade because the sqlservr (15300) has open files. Close the process, and then restart Setup.

I get the above error while installation reaches Pre- requisite stage. I have followed the link to the suggested solution but that has no useful information. Any assistance is appreciated.

I have SQL server running on the server but not sure if Exchange has its own SQLServer that is causing this problem

Edited by fbazanyelutu Monday, May 25, 2015 2:56 PM

May 25th, 2015 2:53pm

I have found the solution and here it is for everyone who might encounter this problem.

1. Go to administrative tools and select SERVICES

2. Find all SQL Server related services that are running and stop them

3. Proceed with the installation.

Hope this works for you.

Best of luck

Edited by fbazanyelutu Monday, May 25, 2015 3:07 PM
Marked as answer by jim-xuModerator Tuesday, May 26, 2015 3:12 AM

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May 25th, 2015 3:07pm

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