Setting up IMAP account in Outlook 2013 (W10)

I am trying to set up an IMAP account in Outlook 2013 on a PC which previously had it installed, but removed when I was running W7. I keep getting the messages in the following 3 screen shots:

Thanks for any suggestions.

September 9th, 2015 9:46am

Hi,

Do you have any other account in the current Outlook profile?

As the message suggested, your profile is not configured, please go to Control Panel -> Search "mail" and open it, Click "Show Profile" and then "Add", create a new profile then check if you can create the IMAP account.

Regards,

Melon Chen
TechNet Community Su

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September 10th, 2015 2:25am

Hi,

Thank you for your response.

That worked and I now have my email set up.

Thank you for your help.

Regards.

September 10th, 2015 4:27am

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