Setting Out Of Office from Outlook not working with exchange 2010 (Network Steve Forum)

Setting Out Of Office from Outlook not working with exchange 2010

We have an exchange 2010 server with 2 load balanced CAS server and Mailbox servers in a DAG. We have a few domain names accepted (will call it firstdomain.com and seconddomain.com) but only one is in certificate (firstdomain.com).

The issue is - when user with default email @seconddomain.com try to set Out Of Office from outlook (2010 with all service packs and updates) he is getting Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later where setting it from webmail works fine and setting it from outlook for users with @firstdomain.com reply address works fine.

we have both internal and external urls for all virtual directories set to external host address (https://mail.firstdomain.com etc). All the users are on intranet with local ip subnets (sites connected via vpns ), all the routing is in place and DNS points to correct ip addresses.

Autodiscover works fine (tested in outlook ) and giving correct address for OOF link ( https://mail.firstdomain.com/ews/exchange.asmx) wich opens fine if entered into address bar in IE so its NOT AN AUTODISCOVER issue .

I enabled logging in outlook and thats what I am getting in there:

We have an exchange 2010 server with 2 load balanced CAS server and Mailbox servers in a DAG. We have a few domain name accepted (will call it firstdomain.com and seconddomain.com) but only one is in certificate (firstdomain.com).

I enabled logging in outlook and thats what I am getting in there:

1600 0x49763D20 02/02/15 16:50:44 +++++++++++++++++++++++++++++++

1600 0x49763D20 02/02/15 16:50:44 OWINHTTP SEND HTTP REQUEST BEGIN

1600 0x49763D20 02/02/15 16:50:44 Profile=Outlook

1600 0x49763D20 02/02/15 16:50:44 SMTP=test.user@seconddomain.com

1600 0x49763D20 02/02/15 16:50:44 URL=https://mail.firstdomain.com/ews/exchange.asmx

1600 0x49763D5F 02/02/15 16:50:45 GetLastError=0; httpStatus=401.

1600 0x49763D5F 02/02/15 16:50:45 OWinHtpp disabled auth schemes:

1600 0x49763D5F 02/02/15 16:50:45 <NONE>

1600 0x49763D5F 02/02/15 16:50:45 OWinHtpp supported auth schemes:

1600 0x49763D5F 02/02/15 16:50:45 Negotiate

1600 0x49763D5F 02/02/15 16:50:45 NTLM

1600 0x49763D5F 02/02/15 16:50:45 Basic

1600 0x49763D5F 02/02/15 16:50:45 OWinHttp attempting Auto-Negotiate with Desktop Credentials.

1600 0x49763D5F 02/02/15 16:50:45 OWinHttp USING pcreds->dwAuthScheme:

1600 0x49763D5F 02/02/15 16:50:45 Negotiate

1600 0x49763D9D 02/02/15 16:50:45 GetLastError=0; httpStatus=500.

1600 0x49763DAD 02/02/15 16:50:45 OWINHTTP SEND HTTP REQUEST END

1600 0x49763DAD 02/02/15 16:50:45 -----------------------------

Last thing - we are using proxy server and with proxy off it works fine although all possible exchange server hosts/domains/ip addresses excluded from proxy.

Aside from obvious question - what can be wrong and what to test next, another question is - how can I check/monitor setting OOF on server side (log files etc)?

Last thing - we are using proxy server and with proxy off it works fine although all possible exchange server hosts/domains/ip addresses excluded from proxy.

Aside from obvious question - what can be wrong and what to test next, another question is - how can I check/monitor setting OOF on server side (log files etc)?

Thanks

February 2nd, 2015 12:03pm

Hi,

unfortunately I do not know the answer to your main question (Does setting OOF using OWA work?), I do know how to get the OOF Settings:

Get-MailboxAutoReplyConfiguration

Cheers,
Fred

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February 3rd, 2015 2:59am

Setting OOF via OWA works fine.

What I actually meant by checking/monitoring setting OOF is where/how can I see what is happening on the server side when user trying to set OOF from outlook (any logs files I can check etc).

Thanks

February 3rd, 2015 4:48am

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