Sent messages with "send as" in wrong "sent items" folder
I have some public mail boxes (like info@contoso.com, support@contoso.com) and some users that can send messages from those public mail boxes. When message ha sended with "send as" the sent message is stored in "sent items" folder of sender user. I would like to see this message in "sent items" of public mail box used as "from" field.If user A send a message AS user INFO sent message is stored in sent items folder of use A. I would like to see the message in user INFO sent items folder.Is there a way to make this? Is it possible using server transport rules?Thankyou.
February 26th, 2010 8:26pm

This is the default behaviour if you add an email account to your outlook profile. To avoid this, best way is to use the OWA. Anohter option is to create a separte outlook profile and login to that profile when you start outlook.
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February 26th, 2010 10:12pm

Thankyou for your reply.Probably i don't understand enought what have you said.With your suggestion i have to login with differt account depending on what is the one that i whant to use for send mail?I would like to use all those account from the same outlook session.there is no wai to build a client rule or a server-side rule?Probably a solution culd be to use SMTP/POP for those "public" accounts?
March 2nd, 2010 9:41pm

What kushal boorgu meant was that you need to log onto the mailbox, info. It will not work if you add it to your own existing mailbox. In order to log onto the mailbox you will need enough rights and will need assistance from your exchange administrator. Once you have enough rights you can open the 'info' mailbox via OWA and have your own mailbox opened on your desktop at the same time. Not a very good option, but, maybe you could also use rules. A rule on your mailbox sends a copy of the email to the 'info' mailbox. Then a rule on the 'info' mailbox will put this incoming email into the 'Sent Items' folder.
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April 6th, 2010 2:51pm

I have some public mail boxes (like info@contoso.com, support@contoso.com ) and some users that can send messages from those public mail boxes. When message ha sended with "send as" the sent message is stored in "sent items" folder of sender user. I would like to see this message in "sent items" of public mail box used as "from" field. If user A send a message AS user INFO sent message is stored in sent items folder of use A. I would like to see the message in user INFO sent items folder. Is there a way to make this? Is it possible using server transport rules? Thankyou. To the best of my knowledge you should be able to do this in Outlook 2007 using the DelegateSentItemsStyle option: http://support.microsoft.com/kb/972148. No need for multiple accounts or SMTP/POP (the latter would not work anyway). If you use Outlook 2003, there is a patch available for that one too: http://support.microsoft.com/kb/953804/. Note that you will require Author permissions over the Info mailbox's Sent Items folder, but if you have Full Control on the entire mailbox, this should not be a problem. -Matt
April 7th, 2010 1:36am

Alternatively you could use UniSent or CentralUniSent utilities. See www.ivasoft.com. The main advantage of these utilities is that you'll be able to see the real author of the sent mail. Regards, Victor Ivanidze
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April 7th, 2010 1:18pm

I had the same issue and resolved it by cobbling together the code below from various online threads together with some experimentation. NOTE: References to <Shared Mailbox Name> should be replaced with the name of the shared mailbox (I'm assuming INFO in bizw's case). The code needs to sit in the code module of the ThisOutlookSession object (get there by tapping <alt> F11), and Outlook needs to be restarted after inserting it. ### Dim WithEvents colMySentItems As Items Dim WithEvents colSharedSentItems As Items Sub Application_Startup() Dim objNS As Outlook.NameSpace Dim objFldr As Object Set objNS = Application.GetNamespace("MAPI") Set colMySentItems = objNS.GetDefaultFolder(olFolderSentMail).Items If Not objNS.Offline Then 'Find sent items from <Shared Mailbox Name> For Each objFldr In objNS.Folders If objFldr.Name = "Mailbox - <Shared Mailbox Name>" Then Set colSharedSentItems = objNS.Folders(objFldr.Name).Folders("Sent Items").Items Exit For End If 'objFldr.Name =... Next objFldr 'In objNS.Folders Else MsgBox "Outlook is opening in offline mode." & Chr(10) & Chr(10) _ & "Any items sent from <Shared Mailbox Name> will not be moved to the sent items folder of that mailbox." End If 'objNS.Offline Set objNS = Nothing End Sub Private Sub colMySentItems_ItemAdd(ByVal objItem As Object) If objItem.SenderName = "<Shared Mailbox Name>" Then 'Check whether connected to mailbox If Not colSharedSentItems Is Nothing Then 'Move mailitem if connected objItem.Move colSharedSentItems.Parent Else MsgBox "You are attempting to send mail from <Shared Mailbox Name>." _ & Chr(13) & Chr(13) & "Please connect to this mailbox." End If 'Not colSharedSentItems Is Nothing End If 'Item.SenderName = "<Shared Mailbox Name>... End Sub ###
March 1st, 2011 7:04am

naaaate, I'm testing your code but not getting any results from it - I assume the issue is that I'm not configuring it correctly in Outlook. My environment is: Outlook 2010 (32 bit) on Windows 7 Pro (64 bit) w/out SP1, connecting to outsourced Exchange 2007 (MAPI) with local cache. I've edited your code to replace <Shared Mailbox Name> with the name of the mailbox (user name only, no domain name). When I go into ThisOutlookSession and paste the code into the object window, what selections should I make from the two pulldown menus at the top of the object box itself? Thanks for the effort in putting the code together and in sharing it. I hope I'm not abusing your generosity by asking for additional guidance here. Thanks. Ferd
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March 9th, 2011 6:47pm

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