Sent items size showing 0 Bytes in Outlook 2013 Office 365

Hello Sir/ Madam,

I am facing a issue with outlook 2013/office 365, i have configured Gmail IMAP. When i send the email through outlook its showing the 0 bytes size in outlook sent item.

Please provide me the solution for the same.

Thanks and Regards,

Vivek Nirmal

July 14th, 2015 2:18am

Hi Vivek,

Do the mail recipients receive the emails?

Does this issue happen with all sent items or just certain ones? Do those affected messages have anything in common?

If we open the email in Sent Items, does it show any content? What if we test it in Gmail webmail interface?

Please try recreating the OST file and then check if the issue continues. To do this, close Outlook, find the OST file from the following location:

drive:\Users\username\Documents\Outlook Files

Then, rename the .ost file to .old and restart Outlook to sync a new one.

Please let me know the result.

Regards,

Steve Fan
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
July 14th, 2015 10:39pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics