When the CEO sends an email to the "everyone" distribution list he does not get a copy of his own message. He is the only user that this happens to. We are using Exchange 2003 by the way. Help please.

have you confirmed that CEO is member of this DL

Yup. Removed and readded him on the list. Still no change.

has CEO any rules in the mailbox that deletes/sorts mail in any way from this DL

Nope, no rules set on his mailbox.

How is you AD design, multiple domains/single domain? what scope is this group? Universal?

We have a single domain and the scope of this group is Universal.

What about the CEO account, does it accept mail from everyone or is someone blocked

He has a default outlook profile. No rules, no blocked users.

Hi, Can you do one thing for me, from CEO Outlook, go and try to send email to Everyone DL, but before sending the email, click on the + Sign before the Everyone DL Name, this will expand the DL Members in the new email page, please confirm that you can see CEO name in this list. another thing, does your CEO outlook is configured to use Exchange Cache mode ? if yes, can you please disable the cache mode and do the same above test, and try to send email to Everyone DL and see if he can get the email or not. if after disabling the Exchange Cache Mode your CEO can recieve emails if he sent to Everyone DL, then either you have to rebuild your Offline Address Book from Exchange System Manager Console under Recipients --> Offline Address Book, then right click on your Default Offline Address Book and choose to Rebuild. and then reconfigure your CEO outlook profile for new Cache Mode. please let me know the result of the first test. Regards Alaa Al-Ankar Blog: http://aalankar.blogspot.com Community-: http://www.prorangers.net

Hi There, did you manage to solve your problem with CEO ? we didn't hear from you. hope that the problem was resolved. please update this post if the problem was solved.