Hi guys, having a serious problem in my domain since last week. all domain users can't recieve any mails starting last thursday. all getting the same error messege: Error 0x8004010f: Operation failed, could not find the object. deatils about my system: Exchange Server 2010 is installed on the server-side users using Outlook 2007 clients, on Windows 7. after looking up the error code on the web, all pointed to problem with the offline address book. i've tried to rebuild it using the ESM - Org' config - Mailbox - Offline Address Book - Update after that i've restarted the Microsoft Exhcange File Distribution service - but still no luck. tried restarting the server itself. tried creating a new OAB, setting in to default - still no luck. Please advise guys - i'm clueless If you need anymore information, screenshots, etc. tell me Thanks!.

This could be due to a non-working Autodiscover service. The OAB, OOF and Availability (free / busy) service depends on Autodiscover. Here are ways to it: Exchange Autodiscover http://www.msexchange.org/articles_tutorials/exchange-server-2010/management-administration/exchange-autodiscover.html Test Outlook Autodiscover Connectivity http://technet.microsoft.com/en-us/library/bb123573(EXCHG.140).aspxMCTS: Messaging | MCSE: S+M

Please do the fallowing, Turn off the Cache mode on the Outlook. Then Send and Receive and see if error is still there. If it's not there, definably problem with offline address book. Rebuild the address book and let client do download offline address book manually. Regard Chinthaka Shameera | MCITP: EA | MCSE: M | http://howtoexchange.wordpress.com/

Hey, thanks for the answer. while trying to test outlook autodiscover connectivity i get the the message in the picture: http://s3.postimage.org/ptarvtig1/image.jpg What do i need to do? i see some lines mentioning errors there, but can't seem to get the whole error message. thanks

In Addition, i ran the web-based connectivity test and got these results: ExRCA is attempting to test Autodiscover for adiel@bistbash.org.il. Testing Autodiscover failed. Test Steps Attempting each method of contacting the Autodiscover service. The Autodiscover service couldn't be contacted successfully by any method. Test Steps Attempting to test potential Autodiscover URL https://bistbash.org.il/AutoDiscover/AutoDiscover.xml Testing of this potential Autodiscover URL failed. Test Steps Attempting to resolve the host name bistbash.org.il in DNS. The host name couldn't be resolved. Tell me more about this issue and how to resolve it Additional Details Host bistbash.org.il couldn't be resolved in DNS Exception details: Message: The requested name is valid, but no data of the requested type was found Type: System.Net.Sockets.SocketException Stack trace: at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally() . Attempting to test potential Autodiscover URL https://autodiscover.bistbash.org.il/AutoDiscover/AutoDiscover.xml Testing of this potential Autodiscover URL failed. Test Steps Attempting to resolve the host name autodiscover.bistbash.org.il in DNS. The host name couldn't be resolved. Tell me more about this issue and how to resolve it Additional Details Host autodiscover.bistbash.org.il couldn't be resolved in DNS Exception details: Message: The requested name is valid, but no data of the requested type was found Type: System.Net.Sockets.SocketException Stack trace: at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally() . Attempting to contact the Autodiscover service using the HTTP redirect method. The attempt to contact Autodiscover using the HTTP Redirect method failed. Test Steps Attempting to resolve the host name autodiscover.bistbash.org.il in DNS. The host name couldn't be resolved. Tell me more about this issue and how to resolve it Additional Details Host autodiscover.bistbash.org.il couldn't be resolved in DNS Exception details: Message: The requested name is valid, but no data of the requested type was found Type: System.Net.Sockets.SocketException Stack trace: at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally() . Attempting to contact the Autodiscover service using the DNS SRV redirect method. ExRCA failed to contact the Autodiscover service using the DNS SRV redirect method. Test Steps Attempting to locate SRV record _autodiscover._tcp.bistbash.org.il in DNS. The Autodiscover SRV record wasn't found in DNS. Tell me more about this issue and how to resolve it it seems it can't resolve the entry "bistbash.org.il" but when i run nslookup command i get the following ip: 10.7.3.1 which was the ip address for older DC, now the new dc is 10.7.3.10 how do i change the record in the dns? i'm having trouble finding it for editing. thanks

Test-OutlookWebServices -ClientAccessServer BISTBASH-EXH1 | flMCTS: Messaging | MCSE: S+M

hi, these are the errors: 1011 Error When querying Availability for SystemMailbox{1f05a927-058e-4a55-811f-19368cb86403}@BISTBASH.ORG.IL received ErrorMailboxLogonFailed:Mailbox logon failed., inner exception: Cannot open mailbox /o=Bistbash Mail Service/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=BISTBASH-EXH/cn=Microsoft System Attendant. 1025 Error [EXCH] Error contacting the AS service at https://bistbash-exh1.bbnet.local/EWS/Exchange.asmx. Elapsed time was 77 milliseconds. 1026 Success [EXCH] Successfully contacted the UM service at https://bistbash-exh1.bbnet.local/EWS/Exchange.asmx. The elapsed time was 15 milliseconds. 1111 Error When querying Availability for SystemMailbox{1f05a927-058e-4a55-811f-19368cb86403}@BISTBASH.ORG.IL received ErrorMailboxLogonFailed:Mailbox logon failed., inner exception: Cannot open mailbox /o=Bistbash Mail Service/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=BISTBASH-EXH/cn=Microsoft System Attendant. 1125 Error [Server] Error contacting the AS service at https://bistbash-exh1.bbnet.local/ews/exchange.asmx. Elapsed time was 421 milliseconds. What should i do? how to resolve this? thanks again.

Do you have issues communication with DC, DNS is working properly ? Run netdiag dcdiag and verify you are resolving the hostname for dc and other exchange servers. check the srv record is their in dns for autdiscover.domain.com Outupt the results to verify if issues is communication with DC and in result the OAB is not being updated.

hey tom, i'm not sure how to do what you suggested. netdiag - says its not recognized command dcdiag - i'm not sure how to use it propely. i'm having trouble with all the syntax can you give me an example for running that test? my dc called bistbash-srv1.bbnet.local About the DNS - i'm not familiar with SRV records so much - where should it be according to the picture? (DNS MANAGER WINDOW FROM DC) http://s4.postimage.org/pn9cg98ch/image.jpg I'm all new in this proffession, thanks for all who replied!

Hey, tried that - after turning off cache mode - when i hit "SEND&RECIEVE" outlook doesn't even try to send and recieve. tried rebuilding the OAB and download it manually in outlook - same error. Thanks

Hi, According to your tests, Outlook doesn’t work in Exchange online model.I think it not caused by OAB. What about the situation when you logged in OWA? If you can’t send/receive email via OWA. I suggest you run Exchange BPA (Best Practices Analyzer) to test the health and connectivity of all the Exchange server. The EXBPA report will tell you how to solve the errors. Related information: Exchange 2010 SP1: What’s new with the Exchange Best Practices Analyzer? Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

hi, already tried send\recieve through OWA - not workig. i'll try running BPA now see what it says. altough last week all was working fine thanks

Update: checked in the exchange server - C:\ drive had only 1.5GB free of 75GB after cleaning it up a little - part of the problem was solved - now i do recieve new mails and i'm able to send - but still when i hit "send\recieve" button - i'm still getting the error message - 0x8004010f object could not be found. and another question - the folder C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\BBNET Mail on my exchange server stores all the log files, and takes up to 50GB can i delete the oldest ones in order to free some space? in that case what will happen - how it will affect the mail??

you can move all logs older the checkpoint. run eseutil /mk ".chk file path" all logs older than that have been commited to databse can be moved away from logs drive. so you you can do on oldest first basis. However it is recomended you MOVE them to other location so you can perform recovery in case you needed to. after incremental or full backup of exchange database logs should be automatically purged Thank youDhruv

you can move all logs older the checkpoint. run eseutil /mk ".chk file path" all logs older than that have been commited to databse can be moved away from logs drive. so you you can do on oldest first basis. However it is recomended you MOVE them to other location so you can perform recovery in case you needed to. after incremental or full backup of exchange database logs should be automatically purged Thank you Dhruv Does the command recognize the older checkpoint automaticlly? and after i get the results - the first log and older than that can be deleted safely?? about the move - i'm planning ( after the irritating error message will disappear ) to create a new exchange server divided to 3 drives system, logs, database any idea how to move all of the data from the old one to the new one? Thanks. and about still getting the error ( altough mails are coming through ) - any ideas? Thanks again

It seems it caused by the free space on the disk driver. I suggest you running Full Back up on Exchange server to remove Exchange Server Transaction log files. Use Windows Server Backup to Perform a Backup of Exchange After backup, you’d better restart Exchange server. >>system, logs, database >>any idea how to move all of the data from the old one to the new one? You could follow this article to move mailbox database and log files. Move the Database Path Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Any update on the issue?Gulab | MCITP: Exchange 2010-2007 | Skype: Gulab.Mallah | Blog: www.ExchangeRanger.blogspot.com

Sorry, no update at the moment. In order to run full backup of the exchange server i need 160GB free space destination, which i currently don't posses. plus we are on holiday vacation so i do everything remotely (using logmein) which is kind a slow. In the upcoming sunday there a 1TB external HD i need to get, and then i'll run the backup and see if some space saved up on C: drive in the exchange server and if the message disappears. As for right now, the Outlook client can't connect to the exchange server for some reason. just says "Disconnected, will re-establish connection when possible" On Sunday i'll post all the updates. Thanks all!!

Update: Hey Guys, i freed about 45GB in the logs drive by enabling Circular Logging option - i can send and recieve mail on my organization but when trying to manually download the OAB - i'm getting the annoying error message - 0x8004010F - couldn't find the object Any Ideas? tried rebuilding (again) the OAB - still no luck. now running the server full backup

Create new OAB and try. Most of the time people spend lots of time resolving the issue. I would suggest to create new OAB and check the issue. Gulab | MCITP: Exchange 2010-2007 | Skype: Gulab.Mallah | Blog: www.ExchangeRanger.Blogspot.com

Create new OAB and try. Most of the time people spend lots of time resolving the issue. I would suggest to create new OAB and check the issue. Gulab | MCITP: Exchange 2010-2007 | Skype: Gulab.Mallah | Blog: www.ExchangeRanger.Blogspot.com Tried it now - made it default oab but still the same error. altough it says until "public folder maintenance" won't run - the oab will not be distributed. it scheduled to 1:00 AM. i guess only tommorow we'll know if its working. i'll update tommorow morning thanks

Sanity check, ensure that the DB has been configured to use the OAB. Open EMC, Org Config, Mailbox, Database Management Tab. Right click properties of each Database, Client Settings Tab. Offline Address Book, Browse and select your \Default Offline Address Book.James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

Sanity check, ensure that the DB has been configured to use the OAB. Open EMC, Org Config, Mailbox, Database Management Tab. Right click properties of each Database, Client Settings Tab. Offline Address Book, Browse and select your \Default Offline Address Book. James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com I'm all sane thank you - first think i've checked after creating new OAB and after updating the old one :)

Still getting the same error when trying to manually download the OAB

anyone else? thanks

Did you tried the same user profile on different workstation. Post the update. Gulab | MCITP: Exchange 2010-2007 | Skype: Gulab.Mallah | Blog: www.ExchangeRanger.Blogspot.com

Tried on different WS with my profile and with another user's profile. Now getting error 0x80190194 ( on my profile too)

I know what it is. I am hoping that you are downloading the full OAB! Check if the OAB is getting update on Mailbox and CAS Server, cause that very important. Check if you have web.config file where .LZX files are (Mailbox and CAS Server OAB location) Gulab | MCITP: Exchange 2010-2007 | Skype: Gulab.Mallah | Blog: www.ExchangeRanger.Blogspot.com

Hey. go slow on me - i'm new to this :-) * i'm downloading the full OAB. * how do i check if the OAB getting update on MAILBOX and CAS Server? i need to install outlook client there? * What's the default location for the LZX files on Mailbox&CAS Server? Thanks!

On Mailbox Server, the folder you will be looking for is "ExchangeOAB" On CAS Server it's oab C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\ExchangeOAB (At this location you will see a GUID Folder E.g (ay3mf73439nfdfemj9e43n) C:\Program Files\Microsoft\Exchange Server\V14\CAS\oab (At this location you will see a GUID Folder E.g (ay3mf73439nfdfemj9e43n) Full OAB Download http://office.microsoft.com/en-us/outlook-help/download-the-offline-address-book-HA010153532.aspx Gulab | MCITP: Exchange 2010-2007 | Skype: Gulab.Mallah | Blog: www.ExchangeRanger.Blogspot.com

1st folder you mentioned, in mailbox server - exist with 3 GUID folders the 2nd folder which supposed to be on my CAS server (which at my case my DC&DNS server) - doesn't exist. program files there don't even has "microsoft" folder in in. FULL OAB DOWNLOAD - as i wrote - tried that, getting 0x80190194 error now Thanks

CAS use Exchange File distribution to download OAB from Mailbox server. So as default, the two folder should be with the same name. And mailbox server should have only one folder. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

so what should i do next? in the cas server itself there is no OAB FOLDEr and in the mailbox server there are 3

Enable Web-based distribution and restart Microsoft Exchange File distribution services.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hey, Web-based ditribution already enabled. seems like the problem worked-itself out or something, cause now there is no error when downloading the OAB, altough i haven't done any change since last week. Thanks all.