Schema Question - IP Phone Ext dropdown grayed out in Addres Book/GAL
Team,Environment: Exchange 2003 on Windows 2003 Server, Windows 2008 as a AD (Domain Controller)Many of our users are having this issue, InOutlook Address Book (GAL)under Phone/Notes Tab they see IP Phone Extension drop down is grayed out so to enable that do i need to change something in Schema on Active Directory, or is there something i am missing to fill in while creating a user in AD..may be in profile somewhere, could someone guide me what needs to be done here.ThanksInderjit Inderjit
June 24th, 2009 3:07pm

In ADUC, the Telephones tab for each user should have the attribute available to populate
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July 24th, 2009 1:50pm

Hey Inderijit, Check out below article to configure IP Phone available through Exchange Details Templates in GAL/OAB... Exchange Details Templates http://www.messagingtalk.org/exchange-details-templatesAmit Tank | MVP Exchange Server | MCITP: EMA | MCSA: M | http://ExchangeShare.WordPress.com
July 24th, 2009 6:49pm

Amit,Thanks for your help, its a great article but I am looking for the modifications which I need to do in Exchange 2003 could you also help me with the exchange 2003 setup.ThanksInderjit Inderjit
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July 29th, 2009 1:24pm

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