Rules don't work after adding mailbox, but do work in webmail
Hello you all! A few weeks ago our sysadmin added me to a mailbox, this showed up in my Outlook. But after that some problems came up. Before the situation, i had 3 folders, which were used for site errormails. So rules moved messages to those folders. In my Outlook those messages don't show. When I log in to webmail, I see the messages. Also, some messages are stuck in the Outbox in webmail, but I don't see them in Outlook. Somebody help!? :) Thanks in advance.
May 4th, 2009 5:35pm

How many users were affected by this?.. is this with all the users or just with your account?Arun Kumar | MCSE - 2K3 + Messaging | ITIL-F V3
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May 4th, 2009 9:34pm

If it is just for a single account, Check in the application log for more details,Disconnect the user and reconnect it back and check.Take the backup of rules and run "Start-Run-> outlook /cleanrulesRules That You Created in Outlook 2002 Are Not Visible in Outlook 2003, but the Rules Are Visible in OWAhttp://support.microsoft.com/kb/826964If this is happening for all the users then you may want to check in the application log and check for any database corruption events and running isinteg on the database would fix those logical corruptionDescription of the Isinteg utilityhttp://support.microsoft.com/kb/182081Arun Kumar | MCSE - 2K3 + Messaging | ITIL-F V3
May 4th, 2009 9:39pm

A few people have got this issue, also after they have been added to another mailbox thanks for the tips, the sysadmin will be back friday, i hope he can solve it with your tips.
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May 4th, 2009 9:42pm

Glad to assist, Do update accordingly.Arun Kumar | MCSE - 2K3 + Messaging | ITIL-F V3
May 4th, 2009 10:00pm

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