Hello

 I have this problem - exactly as asked here:

 http://community.office365.com/en-us/f/148/t/230277.aspx

 They kind of referer to this site. Then i have been looking and searching here - and didnt really come up with anything. So - therefor this post :)

I have this setup:

 Exchange 2013, SP1 - CU5

 Mostly Windows 7 with Office 2013 - about 200 clients - (also a citrix farm with same version) :  2013 Pro Plus (15.0.4693.1000)

Problem:

 For some reason, when i want to use the room finder, when creating a new meeting - my room finder justs says "None"

 It works fine with OWA.

What i have done:

 It was created with powershell as following (The room list):

New-DistributionGroup -Name RoomsHQ -DisplayName "Rooms HQ" -PrimarySmtpAddress RoomsHQ@*********.com RoomList

and then added the rooms:

Add-DistributionGroupMember -Identity RoomsHQ -Member RoomBlue

Add-DistributionGroupMember -Identity RoomsHQ -Member RoomRed

and so on...

All the rooms are of the type: Room

Im pretty confident its a client problem since its working in OWA. The Client also lists all the rooms when i want to add them manually (clicking Rooms... next to the location field) - so outlook CAN see the rooms.

Also - There has been no difference running Cached mode or not.

I dont know where to look next :) Hope one of you bright minds can help me in the right direction :)

Kind regards

 Daniel Lauritzen 

Have you updated the OAB? Have you tried Outlook in Online mode?

Hi Daniel,

Since OWA works fine, I believe the issue should be related to Outlook autodiscover and EWS. You can check the settings by the following steps on an problematic Outlook client:

a. While Outlook is running, click the CTRL key and then right-click the Outlook icon in the system tray and then select Test Email Autoconfiguration.

b. Confirm that your email address is in the address field, uncheck Use Guessmart and secure Guessmart authentication boxes. Then click the Test button.

Thanks,

Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

 

Hi,

Is there any update on this thread?

Thanks,

Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

Is there a fix for this - I am seeing similar behaviour - although it works in outlook 2010 and NOT in 2013

I too am seeing this same issue. We noticed the issue after we went to outlook 2013. This feature was still working without creating a distribution group as a room list with exchange 2013 and outlook 2010. Once we went to outlook 2013 is when I noticed the issue. I have since created a new distribution group -roomlist and have populated some rooms to test it. If I login to OWA I am able to see the list. I am at a lost other then to use outlook 2010 which I tested in our testlab and then I can see the rooms list I created but not outlook 2013. Thoughts anyone?