Im trying to set up a user as a Room Delegate, however, when the Delegate Accepted the meeting request (the Delegate was not added as an attendee by the Meeting Organiser originally), the Delegate was added as an Accepted Attendee to the meeting and on the Room calendar the schedule meeting remained as Tentative.
What I was expecting to happen when a Meeting Organiser sends a meeting request to book a room was:
a) The Meeting Organiser receives an email informing that the room booking is waiting approval from the room delegate.
b) The Room Delegate receives an email informing that someone has made a booking to a room and it needs approval.
c) The Room Delegate could Approve or Deny the booking.
d) The Meeting Organiser receives an email informing of the Room Delegates decision.

Below is the configuration Im using, please can someone have a look over this and let me know if Im doing something wrong or if my expectations are misplaced?

Many Thanks,
Escoll

Created new room to delegate out using Powershell New-Mailbox Name M008 Room

Created Test Delegate User Using Powershell new-Mailbox UserPrincipalName tdelegate@esher.ac.uk -Alias etc.
Configured Room Calendar Processing Policies

set-calendarprocessing M008 -ResourceDelegates tdelegate
Set-CalendarProcessing M008 -AllBookInPolicy $false
Set-CalendarProcessing M008 -AllRequestInPolicy $true
Set-CalendarProcessing M008 AutomateProcessing: AutoAccept

Configuration of Room Calendar Processing is as follows:

AutomateProcessing                  : AutoAccept
AllowConflicts                      : False
BookingWindowInDays                 : 180
MaximumDurationInMinutes            : 1440
AllowRecurringMeetings              : True
EnforceSchedulingHorizon            : True
ScheduleOnlyDuringWorkHours         : False
ConflictPercentageAllowed           : 0
MaximumConflictInstances            : 0
ForwardRequestsToDelegates          : True
DeleteAttachments                   : True
DeleteComments                      : True
RemovePrivateProperty               : True
DeleteSubject                       : True
AddOrganizerToSubject               : True
DeleteNonCalendarItems              : True
TentativePendingApproval            : True
EnableResponseDetails               : True
OrganizerInfo                       : True
ResourceDelegates                   : {****/TestDelegate}
RequestOutOfPolicy                  : {}
AllRequestOutOfPolicy               : False
BookInPolicy                        : {}
AllBookInPolicy                     : False
RequestInPolicy                     : {}
AllRequestInPolicy                  : True
AddAdditionalResponse               : False
AdditionalResponse                  :
RemoveOldMeetingMessages            : True
AddNewRequestsTentatively           : True
ProcessExternalMeetingMessages      : False
RemoveForwardedMeetingNotifications : False
Identity                            : ****/M008
IsValid                             : True

Sent Meeting Request from Test Organiser Account using Outlook 2010, adding a Test Attendee and Room M008 only.

Test Organiser received an email that the System Attendant has tentatively accepted this meeting on behalf of M008.

The Appointment was added to Test Organiser Calendar

Test Delegate Received an email:

! Please respond
From: Microsoft System Attendant on behalf of Test Organiser
Required: Test Delegate; Test Attendee
Subject FW: Test Appointment
Location: M008
Body:
This in-policy resource request was forwarded to you for your approval.
This request was forwarded to you for approval because the organizer doesnt have permission to book this resource.
Sent by Microsoft Exchange Server 2013
Accept/Tentative/Decline buttons appeared in the Ribbon.

Test Delegate opened M008 Room Calendar in Outlook 2010
Appointment created by Test Teacher was showing as Tentative.
Opened Appointment.
Accept/Tentative/Decline buttons was showing
! Tentatively accepted by M008
Organizer: Test Organiser
Subject: Test Organiser
Location: M008
Body: blank
In Shared folder: M008

Logged on as Test Attendee
Test Attendee received an Email in order to Accept or Decline the invitation.

Logged on as Test Delegate
Opened Received Email and clicked the Accept button. Meeting Request on the Delegates Calendar was changed from Tentative to Accepted.

Logged on as Test Organiser
Organiser had received an email stating that the Test Delegate has accepted this meeting.

On the Test Organiser Calendar the scheduled meeting now showed the Test Delegate as an Attendee.
On the M008 Room calendar, the scheduled meeting still shows as Tentative.

Hello,

Do you mean the schedule meeting remained as Tentative after the delegate accept the meeting request you create? If so, I recommend you set the parameter TentativePendingApproval to $False to check the result.

Hi Cara,

Yes, the schedule meeting on the room calendar remained unchanged after the delegate accepted the meeting request. Setting 'TentativePendingApproval' to $false marks the schedule meeting on the room calendar as 'free', however the schedule meeting remains unchanged when the delegate accepts the meeting request.

When the delegate receives the 'in-policy resource request was forwarded to you for your approval' email  and clicks on Accept or Decline, what should happen next?

Kind Regards,

Escoll

ForwardRequestsToDelegates - False

• Created new Meeting request
• Organiser received Your request was received & is pending approval.
• Delegate opened new meeting on Room calendar.
• Delegate clicked Accept, the meeting status changed from Tentative to Accepted.
• Organiser received email Delegate has accepted this meeting on behalf of Room.

ForwardRequestsToDelegates - True

• Created new Meeting request
• Organiser received Your request was received & is pending approval.
• Delegate received email FW: New Meeting Request.
• Delegate opened email FW: New Meeting Request.
• Delegate clicked Accept.
• Status of Meeting on Room calendar remains unchanged (tentative) and unapproved.
• Organiser received email Delegate has accepted this meeting.

The behavior expected was for the Status of the Meeting on the room calendar to change to 'Accepted' and an email received by the Organiser informing that the Delegate has accepted this meeting on behalf of Room., when the Delegate opened the email "FW: New Meeting Request" and clicked on 'Accept'. This failed to happen.

Escoll.

Upgraded Exchange 2013 to CU 2.

Microsoft Support:

"... the same issue occurs when testing on Exchange 2013 CU1 (However the room gets booked). Everything works as expected on Exchange 2013 CU2. 

This can be downloaded from the following link

Cumulative Update 2 for Exchange Server 2013 (KB2859928): http://www.microsoft.com/en-us/download/details.aspx?id=39609 "

• Marked as answer by Escoll Tuesday, August 20, 2013 1:06 PM

I have the same issue using Exchange 2010 and Outlook 2010. Do you know any Update to solve it in Exchange 2010?