Right click here to download pictures. To help protect your privacy Outlook prevented downlaod of some pictures in this message

Hi,

Images from particular sender is not loading in outlook 2010. But it is working in Outlook 2013. 

Error Message :

Right click here to download pictures to help protect your privacy, Outlook prevented dodownloadf some pictures in this message

2. Analysis of Findings:

1. Right click on the Image and select Download, then image is displayed.
2. Added the email address to Junk -> Junk e-mail Options -> Safe Senders. Image is not downloaded

3. Right-click one of the blocked items -> Click Add Sender to Safe Senders List or Add the Domain @domain to Safe Senders List. Image is not downloaded

Please let me know what is the difference between outlook 2010 and 2013. How this problem can be solved.

March 25th, 2015 8:22am

Hi,

Please open Outlook 2010, click File > Options > Trust Center > Trust Center Settings > Automatic Download, and then uncheck the option labelled "Don't download pictures automatically in HTML e-mail message or RSS items". Click OK and then test the issue again.

Hope this helps.

Regards,

Steve Fan
TechNet Community Support

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March 25th, 2015 11:17pm

Hi,

Thanks for the reply. Option provided is disabled by group policy. If we right click and save, then picture is displaying. 

Only thing is it is automatically not downloading the picture. Any other check to be done in outlook?

Regards,

Boopathi S

March 30th, 2015 7:24am

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