Hello I add to my Retention Policy a new retention policy tag for Sync Issues with option permanently delete. But it doesn't work. When i runn mailbox folder assistant all retention policy tag wrok withut retention policy tag for Sync Issues. There are a lot of e-mails. Is it bug in exchange? Does anybody have the same problem? Tomasz Kind Regards Tomasz

Please let us know if its Exchange 2010 SP1 or SP2 What is the RU installed on this server.. Lets take a look on this http://blogs.msdn.com/b/emeamsgdev/archive/2011/12/13/purging-outlook-sync-issues-folders.aspx Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Hasnain Shaikh| My blogs: http://messagingserversupport.com

Hi Tomasz, Any updates?Frank Wang TechNet Community Support