I have a client who wants to restore emails from Inbox folder and sub-folders under it after these items were accidentally deleted. I have a full backup of these on a tape. How do I go about restoring these Inbox items?

Hi, When these mails were deleted , Is it within dumpster time fr.ame ?. You can recover deleted items from recover deleted items if those are deleted within 7 days (Default dumpster time) http://www.msexchange.org/tutorials/Recovering-Deleted-Items-Exchange-Server-2003-Part1.htmlAnil

Yes, I went through this article and tried it but I could not see the deleted items anymore even with the retention period of 7 days on the exchange server.

Restore the backup to the recover storage group. Once restored you can either extract the contents or merge the contents to his database. You can reference KB or technet articles, but you can find many other resources and blogs that go over the instructions without the extraneous details. http://www.petri.co.il/restoring_exchange_mailbox_recovery_storage_group_part1.htm James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

Since you have the tape backup, you can restore the data from it. however, if the tape backup proves to be a failure in restoring Exchange data, then you can switch to Kernel for Exchange Server recovery software. I m suggesting this from the experience I had in the recent past. I came across this tool through this article: http://ezinearticles.com/?Exchange-Recovery---Now-in-the-Simplest-and-Most-Effective-Manner&id=5622003

Hi, I am still not convinced, If you have enabled dumpster then it should be in recover deleted items. Please answer by below question; 1: Which outlook client you are using , Test with both outlook 2003/2007 (In outlook 2003 you need to enable registry) 2: Did you tried with OWA ? (mentioned in above article i have sent), See dupster is enabled for databse where user reside. 3: Are you able to see recover deleted items for other user ?. 4: Select Inbox and deleted items folder when you select "recover deleted item" option from tool menu. If still above option does not work then go for restoring databse in RSG and use exmere to export mails into PST and then merge back into production databse. How to use Recovery Storage Groups in Exchange Server 2003 : http://support.microsoft.com/kb/824126 Using ExMerge to recover a Single Mailbox or Mailbox Item: http://www.msexchange.org/tutorials/ExMerge-Recover-Mailbox.html Anil