Hi All,

It seems despite my AD account having all the permissions available I am unable to delete mailboxes.

When using powershell the Remove-Mailbox cmdlet shows the error "cmdlet doesn't exist". Then in the GUI i have no trash bin selection within the mailboxes section. I can delete security groups and have the trash bin present for that but not in the mailboxes section.

Any idea what the cause could be?

Thanks 
Jason

Hi,

It seems like you need to ensure you are a member of the recipients management role. 

To add the correct permissions, ensure you are either a member of the "Recipient Management" or "Organization Management" groups in AD where Exchange is installed. 

You'll need to log off and back onto Exchange then open the Exchange Management Shell again.

Removed mailboxes are put in the disconnected mailboxes section in the Exchange Management Console so you can reconnect the mailbox to another AD user if needed. If not removed from here, they will be removed automatically after the retention period expires.

Let me know how you get along.

Thanks.

Mark

• Edited by Mark Gossa 17 hours 15 minutes ago

Hi Mark

Thanks for your assistance, I was actually already in these but seems the Mailbox Creation role was removed from Organisation Management.

Thank you for your help

Ok, that's great. In this case, use the instructions here to add the role back into the role group: https://technet.microsoft.com/en-us/library/dd638202(v=exchg.141).aspx.

Thanks.

Hi,

It seems like you need to ensure you are a member of the recipients management role. 

To add the correct permissions, ensure you are either a member of the "Recipient Management" or "Organization Management" groups in AD where Exchange is installed. 

You'll need to log off and back onto Exchange then open the Exchange Management Shell again.

Removed mailboxes are put in the disconnected mailboxes section in the Exchange Management Console so you can reconnect the mailbox to another AD user if needed. If not removed from here, they will be removed automatically after the retention period expires.

Let me know how you get along.

Thanks.

Mark

• Edited by Mark Gossa Wednesday, August 26, 2015 2:10 PM

Hi,

Please make sure if the Mail Recipient Creation Role is in Organziation Management and Recipient Management from EAC.

EAC -> Permissions -> admin roles -> Organziation Management/ Recipient Management -> Roles section

If no, click add button to add this role, and check the result.

If yes, then use the following command to check if the remove-mailbox cmdlet exist in Mail Recipient Creation Role entry.

Get-ManagementRoleEntry "Mail Recipient Creation\Remove*"

Command to add:

Add-ManagementRoleEntry "Mail Recipient Creation\Remove-Mailbox"

Best Re