Hi,Icreated an external, mail-enabled, contact to my vodafone email address and then used it to divert email sent to my exchange account to my Blackberry.This works fine for internal addresses but nothing happens (no bounces or error messages) when the sender is external.Any ideas?Many thanks Graeme

I'm not sure how you actually configured the above, but If you create a contact or mail-enabled user you will be required to specify an external smtp address such as mike@blackberry.net. You'll notice this also automatically is given an smtp address that matches your address policies, such as mike@yourdomain.com. Now when email comes into Exchange at mike@yourdomain.com it will automaticly forward to mike@blackberry.net.You can take this a step further and configure your normal user account which has a regular exchange mailbox to forward to another AD mail-enabled object, such as the above mentioned contact. So if my regular mailbox was mcrowley@yourdomain.com and external senders submit to here it will be delivered locally (unless specified otherwise) to the mailbox as well as forwarded to mike@blackberry.net.If this is your scenario and is not working, I would like you to post the NDR (bounce message) the external user is receiving. The only way I know to break this behavior is to require authentication to one of the above mentioned objects. That effectivly prevents mail flow from the internet. You could also intentionally block recipients, but I would imagine you have not done this either. Mike Crowley: MCT, MCSE, MCTS, MCITP: Enterprise Administrator / Messaging Administrator http://mike-crowley.spaces.live.com

Hi Mike, Thanks for your time. On closer inspection this appears to be happening for the 2 other employees who prefer to use their own address. As far as I can see I have set things up as you said: Create a mail-enabled contact with a smtp address i.e. joe@bloggs.com In AD>User>Exchange General>Delivery Options I have set mail to be forwarded to the contact and the mailbox If the person who is sending an email to that user is internal i.e. someone@mydomain.com then all is well and the mail is forwarded as well as going to the mailbox. If the email is from an external address it goes to the mailbox but is not forwarded on. I had thought that it might be to do with my ISP (BT) as I am relaying through them ( anecessary evil)but I am receiving no error messages back. Maybe they are just blocking it as spam as the originator isn't the same as the sender i.e. the forwarded email is proporting to be from mydomain but is really externaldomain. I have found other posts elsewhere that suggest this might be the case but there is no evidence to support it or solution to it.Thanks again. Any thoughts that you might have would be gratefully received.Graeme

Is the global setting enabled to allow external forwards? I bet that's it.If it's not, lets look at the message tracking logs and if necessary protocol logs. We can find out whats happening one way or another! Mike Crowley: MCT, MCSE, MCTS, MCITP: Enterprise Administrator / Messaging Administrator

I have similar set up on several SBS servers not sure if its the same but here is what I do and it works with BTSet up a contact for the blackberry, with its email address set to the blackberry (ie fred@o2email.blackberry .co.uk or similar)then in the real users account forward a copy of all the mail to the blackberry contact, remembering to tick the box to have it delivered to both locationsDoes that help?Paul

Maljazar said: I have similar set up on several SBS servers not sure if its the same but here is what I do and it works with BTSet up a contact for the blackberry, with its email address set to the blackberry (ie fred@o2email.blackberry .co.uk or similar)then in the real users account forward a copy of all the mail to the blackberry contact, remembering to tick the box to have it delivered to both locationsDoes that help?PaulThis is what I have already suggested above. Graeme says this allows for delivery to the user account but it is not then forwarded to the contact. This can happen if the contact isn't allowed to auto-forward outside of the domain, as I have mentioned in my previous post.Mike Crowley: MCT, MCSE, MCTS, MCITP: Enterprise Administrator / Messaging Administrator

I'm sorry I made a type. I didn't mean to propose the above as an answer. I actually figured out the fix and i'm not sure if you guys did too already cause i see no one has replied to this thread in a while. Anyway you need to go into the properties of whatever you are forwarding too. In my case it was a distribution list. In your case its a contact. Navigate to Mail Flow settings-->then Message Delivery Restrictions-->Select Properties and make sure that Require that all senders are authenticated is unchecked! That fixed it for me. External senders emails now get forwarded off to the distribution list. Hope this helps!

Hi Ironman,I was searching around for a solution to the above and got here and thought great. Only to be saddened when trying to find Mail Flow settinmg on my sbs2003 server, with difficiculty. Would I be right in thinking this is only on EXchange 2007?Thanks