Red cross in Outlook. Images cannot be linked.

As mentioned above, I have this issue I get red crosses everywhere the images should be. However- at the webapp, this problem doesnt seem to occur.

I already set up everything in Safe center, disabling everything and such, but no lock. I looked into the register and tried to find a few regkeys which are posted somewhere on technet aswell, but didnt have any luck either.

Im out of options, can anyone care to help me out?

June 17th, 2015 6:09am
Because of the attached image file is lost, you are getting that Red cross symbol.
Free Windows Admin Tool Kit Click here and download it now
June 17th, 2015 8:39am
No, because if I open it in the web app, it works.
June 17th, 2015 9:45am
No, because if I open it in the web app, it works.
Free Windows Admin Tool Kit Click here and download it now
June 17th, 2015 9:45am

Hi,

Please check this option below, I'll take Outlook 2010 and Outlook 2013 for example:

  • Click the New Email button or press Ctrl+N while viewing the Inbox.
  • Go to the new message's File, Options dialog.
  • Click Mail, then Editor Options
  • Select Advanced and look near the bottom of the dialog for the option to Show Picture Placeholders.
  • Uncheck the box to Show picture placeholders
  • Close the dialog then close the message.

This is usually the cause for the red x issue in Outlook, check if it is helpful to you.

Regards,

Melon Chen
TechNet Community Su

June 17th, 2015 11:29pm

Hi,

Please check this option below, I'll take Outlook 2010 and Outlook 2013 for example:

  • Click the New Email button or press Ctrl+N while viewing the Inbox.
  • Go to the new message's File, Options dialog.
  • Click Mail, then Editor Options
  • Select Advanced and look near the bottom of the dialog for the option to Show Picture Placeholders.
  • Uncheck the box to Show picture placeholders
  • Close the dialog then close the message.

This is usually the cause for the red x issue in Outlook, check if it is helpful to you.

Regards,

Melon Chen
TechNet Community Su

Free Windows Admin Tool Kit Click here and download it now
June 17th, 2015 11:29pm

Problem has been solved. There was a issue on the server that doesnt enable you to save encrypted pictures to disk.

After enabling it, the issue was solved.

June 18th, 2015 2:44am

Problem has been solved. There was a issue on the server that doesnt enable you to save encrypted pictures to disk.

After enabling it, the issue was solved.

Free Windows Admin Tool Kit Click here and download it now
June 18th, 2015 2:44am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics