Let me know if I should direct this to another forum but I have a little question about Outlook 2013. The recover deleted items works fine for a user if they are performing this action on their own mailbox. However, if another mailbox has been added to their Outlook the option is greyed out. Is there a way to enable deleted item recovery through Outlook 2013 for recovery on an added mailbox?
We are running Exchange 2010 as the back end and the users are able to see the other mailbox (AD mailbox) in their Outlook through the Manage Full Access Permission option in Exchange.
Thanks!