Hello.
This question was posted on the Email & Calendars section of the Office 365 community forum.
A colleague complained to me about a mail that she sent causing Outlook 2013 to crash and restart. After restarting, she couldn't find the draft for the e-mail. Strangely, the draft shows up in OWA. I tried updating the Inbox, Sent Items and Deleted Items folder in the client to no avail. Is there any reason why that happens?
She uses HP EliteBook Pro 9470m, and because several other colleagues with the same model complained to me with issues specifically when using this model, I suspect that there's a problem with the model itself, but I want to know if this is really the case.
Note that her account works on an older laptop, and the 9470m model was purchased early this year.
Thanks in advance.
Anas Azmi