Hi,
According to your description, my understanding is that the number of copies does not reset after using quick printing.
Am I right? If yes, this is a known issue of Office 2010. We might try the three workaround:
1) Remove the Quick Print icon, close Word, and then reopen it. No reboot is necessary.
2) To change the quick print default in Office 2010, do the following: Go to the following location:
File /Print/Page setup/Options/Advanced/Copy Count.
3) Using a short macro :
Sub QuickPrint1() ' ' QuickPrint1 Macro ' ' ActiveDocument.PrintOut Copies:=1 End Sub
Then, I just make a new icon in the Quick Launch for it...
Also, please note that teaching users to use CTRL-P is a much efficient way of printing in almost all programs.
Hope it's helpful.
Regards,
George ZhaoTechNet Community Support