Hi.

I've created a rule that delays delivery of an email by two minutes if the recipient has an @ symbol in their address. I created it because, at my company, we are delaying sent emails to all external (non-domain) recipients. It works like a charm in all aspects, but I don't understand exactly how it works.

It was my understanding that it was looking at the header information for an @ symbol in the To: and CC: fields, but when I tested this, it delayed the external email and sent the internal email right away. This is exactly what it's supposed to do, but I don't understand exactly what it's doing in order to actually delay externally and allow internally right away.

Sorry if this is confusing. I can't really explain what I'm asking. Basically, I just want to know if maybe it's something to do with how it's looking up the contact in Exchange before it sends.

Any help is appreciated.

Hi,

I don't quite get the question so forgive me if this is not relevant.

External recipients/outside the organization are not identified by the @ sign but rather by the fact that Exchange needs to route the email out of the send connector. If it identifies the user as external then it delays the email.

Let me know if this answers your question.

Thanks.

Hi,

If you could provide the detailed transport rule (screen shoot is perfect), we might understand and explain it better.

Best Regards.