Published Calendar cannot be imported in Hotmail calendar

I am using Outlook 2010 in my company where it is connected solely to an Exchange server.

To be able to follow my company appointments even when I am not in the office, I have published the outlook (Exchange Mailbox) calendar to office.com using the Outlook2010 built-in feature (publish to internet, no access limitations).

Now I have a personal windows live account, thats sync'ed to my windows phone. I have generated the "welcome" email from Outlook 2010 to my windows live inbox and copied (and removed the "s" from "https") the link to import the office.com calendar into my live account, following precisely the steps mentioned in http://office.microsoft.com/en-us/outlook-help/publish-and-share-calendars-on-office-com-HA010355570.aspx?CTT=1

My hotmail calendar accepted the calendar, but fails to show entries. On the details page, it shows a listz of error messages. The german error text reads "Dieser Kalender wurde nicht aktualisiert, weil ein Problem mit der Datei des Herausgebers aufgetreten ist. Wir versuchen, ihn spter zu aktualisieren.", which translates to something like "this calendar could not be updated, because there is a problem with the publisher's file. We will try to update later".

If I type the URL of the published calendar into my browser address bar, I can download the .ics file and import it into Outlook and Mozilla Thunderbird, so it seems to be a valid file.

And here is my problem - I'd like to get it working, but have not the least clue what's going wrong and who can fix it.

I have a doubt that it could be because my Exchange "friendly user name" includes an umlaut (Gnter), and so the calendar url contains it, too. Could it be that this confuses the live.com calendar import? But why did it work once?

Guenter from Germany

September 19th, 2012 3:07pm

It doesn't matter with your username.

Please verify whether the published calendar status is normal from File > Account Settings > Published Calendars TAB.

Do you receive the error message when you perform the steps in setion "Hotmail Calendar"? (See the picture below). I've tried both "Subscribe to a public calendar" and "Import from an ICS file", and they works as expected without any problem. Please detail the exact steps you've met the error code. Thanks.

Cheers,
Tony Chen
Forum Support
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September 21st, 2012 5:51am

Hi,

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


Cheers,
Tony Chen
Forum Support
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September 24th, 2012 5:26am

Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.


Cheers,
Tony Chen
Forum Support
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If you have any feedback on our support, please contact tnmff@microsoft.com.

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September 26th, 2012 12:09pm

Hello,

I dig out this topic in order to do not create the another one. Recently I switch to Windows Mobile and I need simmilar solution for sync my businnes calendar with this on the phone. I faced simmilar issue as the person originaly described it.

The errors are visible only on the hotmail.com side and they started to appeard arround a month ago, and they are listed below:

Last refreshed
Friday, June 28, 2013 6:23Refresh now
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44 out of 44 events were successfully updated or added to this calendar. It looks like there were problems with one or more of the events.
Errors
This calendar wasn't updated because of a problem with the publisher's file. We'll try updating it again later.
This calendar wasn't updated because of a problem contacting the publisher. We'll try updating it again later.
This calendar wasn't updated because of a problem with the publisher's file. We'll try updating it again later.
This calendar wasn't updated because of a problem with the publisher's file. We'll try updating it again later.
This calendar wasn't updated because of a problem with the publisher's file. We'll try updating it again later.

Best Regards

Joe

August 9th, 2013 9:54am

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