Hi guys A PF was created on our Exchange 2003 server who rejects mail from some domain users and some (I for example) can send mail to it. The error when rejecting mail is Your message did not reach some or all of the intended recipients. Subject: test Sent: 2012/05/28 09:36 AM The following recipient(s) cannot be reached: <PB Name> on 2012/05/28 09:37 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. <ExchangeServer #5.2.1> Are any of you able to help me please in suggesting where i can look maybe?

What user permissions are assigned to folder?Regards, Konrad Sagala, MCT, MCSE+M, MCITP: Exchange 2007/2010

If i go to the PF and Permissions tab, there are 3 buttons. Which one are you taliking about? there are Client permissions, Directory rights and Administrative rights...

hi, I don't think it is related to the permission. If the message has arrived at your exchange server, you can use the message tracking to find some more information about these messages. About message tracking:http://www.msexchange.org/tutorials/Exchange-2003-Message-Tracking-Logging.html Post the result. thanks,CastinLu TechNet Community Support

If default and anonymous client permissions are set to none, only specific users can send mails to folder.Regards, Konrad Sagala, MCT, MCSE+M, MCITP: Exchange 2007/2010

hi, I don't think it is related to the permission. If the message has arrived at your exchange server, you can use the message tracking to find some more information about these messages. About message tracking:http://www.msexchange.org/tutorials/Exchange-2003-Message-Tracking-Logging.html Post the result. thanks, CastinLu TechNet Community Support Hi, the emails do not arrive in the PF. A NDR gets generated. Do you mean i must still run the tool even though the message doesn't appear in the PF?

Default and Anonymous client permissions is ticked for "Create Items"

hi, I don't think it is related to the permission. If the message has arrived at your exchange server, you can use the message tracking to find some more information about these messages. About message tracking:http://www.msexchange.org/tutorials/Exchange-2003-Message-Tracking-Logging.html Post the result. thanks, CastinLu TechNet Community Support Hi, the emails do not arrive in the PF. A NDR gets generated. Do you mean i must still run the tool even though the message doesn't appear in the PF? hi, Yes. According to the NDR that you post above. It seems that the message has been sent to your exchange server.But it is failed when the message is been delivered to the mailbox(PF). So you can use the tool to find more detail information. It can help us troubleshoot your issue. hope can help you thanks,CastinLu TechNet Community Support

Hi all When doing a message tracking on a email send to the PF, i can see that it shows a NDR is being delivered but how do i see more info ie. why it is generating a NDR?

On Mon, 18 Jun 2012 19:15:16 +0000, CraMey wrote: >When doing a message tracking on a email send to the PF, i can see that it shows a NDR is being delivered but how do i see more info ie. why it is generating a NDR? Look farther to the right. The reason is is there. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

Hi Rich thanks for your response. I am using the Message Tracking Centre and once the results appear from my search i can open an entry and the Message History box will appear with only 2 columns ie. Event Time and Event. In the Event Time is the time of the event and the Event says : SMTP: non-delivery Report (NDR) Generated. There is no other information. Are we talking about the same place?

Anyone have more ideas as to how i can troubleshoot this please?

On Tue, 19 Jun 2012 05:11:13 +0000, CraMey wrote: >thanks for your response. I am using the Message Tracking Centre and once the results appear from my search i can open an entry and the Message History box will appear with only 2 columns ie. Event Time and Event. In the Event Time is the time of the event and the Event says : SMTP: non-delivery Report (NDR) Generated. There is no other information. Are we talking about the same place? Sorry. You're running 2003. I thought it was 2007. What are the client permissions on that public folder? Who has the "Contributor" role, or the right to create items in the folder? --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

Hi rich these are the clients permissions. Default group has create items, read items and folder visible Anonymous has Create Items there are a few other entries in the list but those are individual accounts

I have just created a new test PF and asked 1 or 2 users to send a test and both get the error back but my emails go through. i did give myself full access on the root PF folder in System Manager so maybe that is the reason why i can email it but why would it refuse other mails? Anyone that may be able to help?

On Wed, 20 Jun 2012 05:08:39 +0000, CraMey wrote: >these are the clients permissions. > >Default group has create items, read items and folder visible > >Anonymous has Create Items > >there are a few other entries in the list but those are individual accounts Then it's unlikely that it's simple public folder permission problem where the Anonymous group doesn't have the "Contributor" role (the most frequent kind of problem). Since Anonymous has permisson to create items, do you have any problem with the folder refusing to accept e-mail from the Internet? --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

Hi Rich Mail from the internet to the PF's works

On Thu, 21 Jun 2012 12:09:10 +0000, CraMey wrote: >Hi Rich > >Mail from the internet to the PF's works You didn't say what SP of Exchange 2003 you're running. Does this apply to you? http://support.microsoft.com/kb/870585 Or this: http://support.microsoft.com/kb/323728 --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

Hi I have allready checked both links and they do not apply to me. I have SP2 on all Exch 2003 Servers

Anyone have more ideas on this. Cannot believe it is so difficult to track down emails which cannot be delivered to a PF

create a new mailbox and emailed the PF and it worked first time round and everytime. My account works and another colleague and inheritance is on, on our accounts. Then there is 2/3 accoutns/colleagues who i'm using to test and inheritance is also on, on their accounts but it keeps on failing.....

Made some progress - Tried with the user to post a item to the PF and that works 100% but emailing the PF is a problem

On Fri, 22 Jun 2012 09:02:29 +0000, CraMey wrote: >Made some progress - Tried with the user to post a item to the PF and that works 100% but emailing the PF is a problem Try using PFDAVADMIN and checking the DACLs on the folder. Maybe someone's rearranged the DACL order to the NTFS order instead of the MAPI order. PFDAVADMIN can rearrange them for you. Also, check the client permissions on the folder by holding down the "Ctrl" key and clicking the "Client permissions..." button. Do the same set of users show up in that list? --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

On Fri, 22 Jun 2012 06:19:17 +0000, CraMey wrote: >Anyone have more ideas on this. Cannot believe it is so difficult to track down emails which cannot be delivered to a PF You obviously haven't worked with public folders for very long. ;-) There are many reasons a lot of Exchange admins would love to see them disappear. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

On Fri, 22 Jun 2012 09:02:29 +0000, CraMey wrote: > > >Made some progress - Tried with the user to post a item to the PF and that works 100% but emailing the PF is a problem Do you have the same problem if they use OWA and send an e-mail to the folder? --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

On Fri, 22 Jun 2012 06:19:17 +0000, CraMey wrote: >Anyone have more ideas on this. Cannot believe it is so difficult to track down emails which cannot be delivered to a PF You obviously haven't worked with public folders for very long. ;-) There are many reasons a lot of Exchange admins would love to see them disappear. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP Apologies for only responding now...For some reason i did not get notified that there were updates in my thread Yes, know there were around but never used them really until now in the new company where people are using it ;(

On Fri, 22 Jun 2012 09:02:29 +0000, CraMey wrote: > > >Made some progress - Tried with the user to post a item to the PF and that works 100% but emailing the PF is a problem Do you have the same problem if they use OWA and send an e-mail to the folder? --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP Yes

On Fri, 22 Jun 2012 09:02:29 +0000, CraMey wrote: >Made some progress - Tried with the user to post a item to the PF and that works 100% but emailing the PF is a problem Try using PFDAVADMIN and checking the DACLs on the folder. Maybe someone's rearranged the DACL order to the NTFS order instead of the MAPI order. PFDAVADMIN can rearrange them for you. Also, check the client permissions on the folder by holding down the "Ctrl" key and clicking the "Client permissions..." button. Do the same set of users show up in that list? --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP Will try this and post back results....Thanks