A mail enabled public folder I've created and can be emailed to without any problem will not show up in the address book. In Exchange Advanced "hide from Exchange address lists" is not ticked and I've entered a "Simple display name" (in case that was the
issue).
Exchange version is 2003 SP2.

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Can you see the folder in the address book with OWA?Lance Wilson Sr. Lead Consultant Catapult Systems Inc.

There is an amazing pack of free network admin tools. click here to download it

Check the showInAddressBook attrbute for that object in AD. Is it populated? If not, copy and paste the value from one that is showing correctly.

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Can you see the folder in the address book with OWA?

Lance Wilson Sr. Lead Consultant Catapult Systems Inc.


Yes I can see the folder if I use OWA

There is an amazing pack of free network admin tools. click here to download it

Check the showInAddressBook attrbute for that object in AD. Is it populated? If not, copy and paste the value from one that is showing correctly.

Could you tell me where to find that attribute please? I can't see it using the AD MMC snap-in.

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Richard,
As you can see it in OWA, it looks like the Offline Address Book may need to be rebuilt. The instructions can be found here:

http://technet.microsoft.com/en-us/library/bb123470(v=exchg.65).aspxLance
Wilson Sr. Lead Consultant Catapult Systems Inc.

There is an amazing pack of free network admin tools. click here to download it

Yes, go with Lance's suggestion.

There is an amazing pack of free network admin tools. click here to download it

Richard,
As you can see it in OWA, it looks like the Offline Address Book may need to be rebuilt. The instructions can be found here:

http://technet.microsoft.com/en-us/library/bb123470(v=exchg.65).aspxLance
Wilson Sr. Lead Consultant Catapult Systems Inc.

Need to support users over the internet? click here try our remote control online beta