Problems using 2 domain names on 2010 exchange server
Have configured & created recipient policy & accepted domain as per KB
http://blogs.technet.com/b/sbs/archive/2011/04/13/how-to-configure-sbs-2011-standard-to-accept-e-mail-for-multiple-authoritative-domains.aspx
for my second sister hosting company
Troubleshoot Statements
* mails inside to outside domain flowing fine no issues
* emails via outside domain to inside new domain gettting bouncing back
* have hosted new domain XYZ on Plesk Panel & exisiting domain on which exchange is LIVE on GODADDY ABC
* Have created MX records in godaddy where ABC domain is hosted for @ in MX 10 mail.xyz.com but still issue persist
~GMAIL NDR ~~
Delivery to the following recipient failed permanently:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 recipient
rejected (state 13).
May 29th, 2012 4:05am
Have you done any other SMTP testing? You can go to MXToolBox.Com and do an SMTP test. First go to the site, plug-in the domain with the issue and click "MX Lookup". Once the results come back click on 'SMTP Test' and let us know the results.
Or
Go here - https://www.testexchangeconnectivity.com/ - and use the 'Internet Email Test' section for your testing. Let us know your results.JAUCG
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May 29th, 2012 10:55am
220 impinc02.yourhostingaccount.com NO UCE ESMTP server ready
Status
Result
OK - resolves to mail.yourhostingaccount.com
OK - Reverse DNS matches SMTP Banner
Warning - Does not support TLS.
0 seconds - Good on Connection time
OK - Not an open relay.
3.370 seconds - Good on Transaction Time
Session Transcript:
EHLO please-read-policy.mxtoolbox.com
250-impinc02.yourhostingaccount.com hello [64.20.227.133], pleased to meet you
250-HELP
250-SIZE 34603008
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250 OK [62 ms]
MAIL FROM: <supertool@mxtoolbox.com>
250 2.1.0 <supertool@mxtoolbox.com> sender ok [62 ms]
RCPT TO: <test@example.com>
550 5.1.1 <test@example.com> recipient rejected [62 ms]
QUIT
221 2.0.0 impinc02.yourhostingaccount.com NO UCE closing connection [62 ms]
*******
May 29th, 2012 3:50pm
EXCHANGE Connectivity Test Results:
Testing inbound SMTP mail flow for domain
ExRCA failed to test inbound SMTP mail flow.
Test Steps
Attempting to retrieve DNS MX records for domain xyz.com.
One or more MX records were successfully retrieved from DNS.
Additional Details
MX Records Host mx.xyz.com, Preference 30
Testing Mail Exchanger mx.xyz.com
One or more SMTP tests failed for this Mail Exchanger.
Test Steps
Attempting to resolve the host name mx.xyz.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 65.254.254.51, 65.254.254.52, 65.254.254.50
Testing TCP port 25 on host mx.xyz.com to ensure it's listening and open.
The port was opened successfully.
Additional Details
Banner received: 220 impinc01.yourhostingaccount.com NO UCE ESMTP server ready
Attempting to send a test e-mail message to xyz@xyz.com using MX mx.xyz.com.
Delivery of the test message failed.
Additional Details
The server returned status code 550 - Mailbox unavailable. The server response was: 5.1.1 <xyz@xyz.com> recipient rejected
Exception details:
Message: Mailbox unavailable. The server response was: 5.1.1 <xyz@xyz.com > recipient rejected
Type: System.Net.Mail.SmtpFailedRecipientException
Stack trace:
at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at Microsoft.Exchange.Tools.ExRca.Tests.SmtpMessageTest.PerformTestReally()
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May 29th, 2012 3:56pm
Here is what I would do:
Check your MX record to make sure that both domains are going to the correct destination.Check the email address that you are sending to externally is correct and that it is valid on the user object in Exchange.If you are using an external SPAM blocker, check to make sure it is not getting blocked there or that the domain/email address is defined.Check to see if the mailbox can accept external emails.Restart the Exchange Transport service and try again.Check to see if the SMTP service is installed as well.
JAUCG
May 29th, 2012 6:32pm
Every thing seems to be setup correctly let me brief you
I have got one local domain ABC.local I have created new user under the same domain
Created new accepted domain for xyz.com & recipient policy
Under abc domain local user have created smtp address for tech@xyz.com
Have created MX record for xyz.com for abc domain hostings at GODADDY
Also created one MX record for abc where XYZ is hosting plesk panel.
Not sure i f iam skipping with any step also checked with recyling transport services but issue still persist.. do you have your direct contact details so that I brief you & further elaborate via TEAM VIEWER . Thx
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May 30th, 2012 2:32am
Also have cross verified the XYZ domain is added in BARACUDA domain list
May 30th, 2012 2:34am
hi,
>>>Have configured & created recipient policy & accepted domain as per KBhttp://blogs.technet.com/b/sbs/archive/2011/04/13/how-to-configure-sbs-2011-standard-to-accept-e-mail-for-multiple-authoritative-domains.aspx for
my second sister hosting company.
One exchange two domain, is it right? What's your mail flow? I think we should get more information about your exchange environment.
If you only have one exchange server.
You only should do three steps that you can use the new domain to receive mail.
1. create a new accepted domain
2. new a address policy then assign to users
3. create a new mx record for the new domain.
Accroding to the test result, it seems message has been routed to your exchange server. MX record i can ensure it is ok.
If you use message tracking log to search the message which is sent to your new domain user, can you find some more information?
hope can help you
thanks,
CastinLu
TechNet Community Support
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May 30th, 2012 4:02am
Yes in current setup structure i have got One exchange with two domains
Domain1 ABC.com is internaly & externaly hosted , Domain 2 XYZ is only hosted external no internal DNS server.
My exchange Mail flow i have got one CAS & MAILBOX on seprate server & got Baracuda for SMTP antispam & AV
I have checked with creating a new accepted domain
Also created new a address policy & assign to users
Have created a new mx record @ ABC external hostings GODADDY like mail.xyz.com priority 10.
Checked with message tracking log to search the message which is sent to my new domain user, i cant find anything its getting blank with no result?
Please suggest if i need to check exchange rules or something or tell me your personal email where ican contact you in detail . THX
May 30th, 2012 5:12am
ADDITIONAL INFO REGARDING RECIEVE CONNECTOR & AUTHORATIVE DOMAIN **
PS] C:\Windows\system32>Get-AcceptedDomain
Name DomainName
DomainType Default
---- ----------
---------- -------
ABC.local abc.local Authoritative
False
ABC.com abc.com Authoritative
True
XYZ xyz.com
Authoritative False
[PS] C:\Windows\system32>Get-ReceiveConnector | FL
RunspaceId : 262c20b1-02fa-40ec-8c73-8eddcaafce4e
AuthMechanism : Tls, Integrated, BasicAuth, BasicAuthRequireTLS, ExchangeServer
Banner :
BinaryMimeEnabled : True
Bindings : {:::25, 0.0.0.0:25}
ChunkingEnabled : True
DefaultDomain :
DeliveryStatusNotificationEnabled : True
EightBitMimeEnabled : True
BareLinefeedRejectionEnabled : False
DomainSecureEnabled : False
EnhancedStatusCodesEnabled : True
LongAddressesEnabled : False
OrarEnabled : False
SuppressXAnonymousTls : False
AdvertiseClientSettings : False
Fqdn : mail.abc.local
Comment :
Enabled : True
ConnectionTimeout : 00:10:00
ConnectionInactivityTimeout : 00:05:00
MessageRateLimit : unlimited
MessageRateSource : IPAddress
MaxInboundConnection : 5000
MaxInboundConnectionPerSource : unlimited
MaxInboundConnectionPercentagePerSource : 100
MaxHeaderSize : 64 KB (65,536 bytes)
MaxHopCount : 30
MaxLocalHopCount : 8
MaxLogonFailures : 3
MaxMessageSize : 15 MB (15,728,640 bytes)
MaxProtocolErrors : 5
MaxRecipientsPerMessage : 5000
PermissionGroups : AnonymousUsers, ExchangeUsers, ExchangeServers, ExchangeLegacyServers
PipeliningEnabled : True
ProtocolLoggingLevel : None
RemoteIPRanges : {::-ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff, 0.0.0.0-255.255.255.255}
RequireEHLODomain : False
RequireTLS : False
EnableAuthGSSAPI : False
ExtendedProtectionPolicy : None
LiveCredentialEnabled : False
TlsDomainCapabilities : {}
Server : MAIL
SizeEnabled : EnabledWithoutValue
TarpitInterval : 00:00:05
MaxAcknowledgementDelay : 00:00:30
AdminDisplayName :
ExchangeVersion : 0.1 (8.0.535.0)
Name : Default MAIL
DistinguishedName : CN=Default MAIL,CN=SMTP Receive Connectors,CN=Protocols,CN=MAIL,CN=Servers,CN
=Exchange
Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=
abc,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=abc,DC=local
Identity : MAIL\Default MAIL
Guid : 267f541a-d011-40b3-beb8-7e505c96ad29
ObjectCategory : abc.local/Configuration/Schema/ms-Exch-Smtp-Receive-Connector
ObjectClass : {top, msExchSmtpReceiveConnector}
WhenChanged : 10/6/2011 9:51:23 PM
WhenCreated : 9/23/2011 7:59:21 PM
WhenChangedUTC : 10/6/2011 5:51:23 PM
WhenCreatedUTC : 9/23/2011 3:59:21 PM
OrganizationId :
OriginatingServer : DC01.abc.local
IsValid : True
RunspaceId : 262c20b1-02fa-40ec-8c73-8eddcaafce4e
AuthMechanism : Tls, Integrated, BasicAuth, BasicAuthRequireTLS
Banner :
BinaryMimeEnabled : True
Bindings : {:::587, 0.0.0.0:587}
ChunkingEnabled : True
DefaultDomain :
DeliveryStatusNotificationEnabled : True
EightBitMimeEnabled : True
BareLinefeedRejectionEnabled : False
DomainSecureEnabled : False
EnhancedStatusCodesEnabled : True
LongAddressesEnabled : False
OrarEnabled : False
SuppressXAnonymousTls : False
AdvertiseClientSettings : False
Fqdn : abc.local
Comment :
Enabled : True
ConnectionTimeout : 00:10:00
ConnectionInactivityTimeout : 00:05:00
MessageRateLimit : 5
MessageRateSource : User
MaxInboundConnection : 5000
MaxInboundConnectionPerSource : 20
MaxInboundConnectionPercentagePerSource : 2
MaxHeaderSize : 64 KB (65,536 bytes)
MaxHopCount : 30
MaxLocalHopCount : 8
MaxLogonFailures : 3
MaxMessageSize : 15 MB (15,728,640 bytes)
MaxProtocolErrors : 5
MaxRecipientsPerMessage : 200
PermissionGroups : ExchangeUsers
PipeliningEnabled : True
ProtocolLoggingLevel : None
RemoteIPRanges : {::-ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff, 0.0.0.0-255.255.255.255}
RequireEHLODomain : False
RequireTLS : False
EnableAuthGSSAPI : True
ExtendedProtectionPolicy : None
LiveCredentialEnabled : False
TlsDomainCapabilities : {}
Server : MAIL
SizeEnabled : Enabled
TarpitInterval : 00:00:05
MaxAcknowledgementDelay : 00:00:30
AdminDisplayName :
ExchangeVersion : 0.1 (8.0.535.0)
Name : Client MAIL
DistinguishedName : CN=Client MAIL,CN=SMTP Receive Connectors,CN=Protocols,CN=MAIL,CN=Servers,CN=
Exchange Administrative
Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=M
auqah,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=abc,DC=local
Identity : MAIL\Client MAIL
Guid : 605390c7-5fa7-4c02-b6b4-baf88e7706af
ObjectCategory : mauqah.local/Configuration/Schema/ms-Exch-Smtp-Receive-Connector
ObjectClass : {top, msExchSmtpReceiveConnector}
WhenChanged : 10/31/2011 6:39:30 PM
WhenCreated : 9/23/2011 7:59:21 PM
WhenChangedUTC : 10/31/2011 2:39:30 PM
WhenCreatedUTC : 9/23/2011 3:59:21 PM
OrganizationId :
OriginatingServer : DC01.abc.local
IsValid : True
RunspaceId : 262c20b1-02fa-40ec-8c73-8eddcaafce4e
AuthMechanism : Tls, Integrated, BasicAuth, BasicAuthRequireTLS
Banner :
BinaryMimeEnabled : True
Bindings : {:::25, 0.0.0.0:25}
ChunkingEnabled : True
DefaultDomain :
DeliveryStatusNotificationEnabled : True
EightBitMimeEnabled : True
BareLinefeedRejectionEnabled : False
DomainSecureEnabled : False
EnhancedStatusCodesEnabled : True
LongAddressesEnabled : False
OrarEnabled : False
SuppressXAnonymousTls : False
AdvertiseClientSettings : False
Fqdn : mail.xyz.com
Comment :
Enabled : True
ConnectionTimeout : 00:10:00
ConnectionInactivityTimeout : 00:05:00
MessageRateLimit : unlimited
MessageRateSource : IPAddress
MaxInboundConnection : 5000
MaxInboundConnectionPerSource : 20
MaxInboundConnectionPercentagePerSource : 2
MaxHeaderSize : 64 KB (65,536 bytes)
MaxHopCount : 60
MaxLocalHopCount : 12
MaxLogonFailures : 3
MaxMessageSize : 10 MB (10,485,760 bytes)
MaxProtocolErrors : 5
MaxRecipientsPerMessage : 200
PermissionGroups : AnonymousUsers, ExchangeUsers, ExchangeServers, ExchangeLegacyServers
PipeliningEnabled : True
ProtocolLoggingLevel : None
RemoteIPRanges : {0.0.0.1-255.255.255.255}
RequireEHLODomain : False
RequireTLS : False
EnableAuthGSSAPI : False
ExtendedProtectionPolicy : None
LiveCredentialEnabled : False
TlsDomainCapabilities : {}
Server : MAIL
SizeEnabled : Enabled
TarpitInterval : 00:00:05
MaxAcknowledgementDelay : 00:00:30
AdminDisplayName :
ExchangeVersion : 0.1 (8.0.535.0)
Name : xyz.com
DistinguishedName : CN=xyz.com,CN=SMTP Receive Connectors,CN=Protocols,CN=MAIL,CN=Servers,CN
=Exchange
Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=
Mauqah,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=abc,DC=local
Identity : MAIL\xyz.com
Guid : 40ae9cab-9594-47bf-a62e-781a328ae2a2
ObjectCategory : mauqah.local/Configuration/Schema/ms-Exch-Smtp-Receive-Connector
ObjectClass : {top, msExchSmtpReceiveConnector}
WhenChanged : 5/30/2012 4:55:11 PM
WhenCreated : 5/29/2012 10:52:09 AM
WhenChangedUTC : 5/30/2012 12:55:11 PM
WhenCreatedUTC : 5/29/2012 6:52:09 AM
OrganizationId :
OriginatingServer : DC01.abc.local
IsValid : True
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May 30th, 2012 10:15am
any suggestions will be more than welcome
May 30th, 2012 3:12pm
I suggest that you delete your duplicate posts above.Martina Miskovic
Free Windows Admin Tool Kit Click here and download it now
May 30th, 2012 3:18pm
any suggestions will be more than welcome
Do you even have mailboxes with the new accepted domain?
The error #Mailbox unavailable" tells us that you dont.
What's the result if you test the mailflow?
Example: Test-Mailflow EXCHANGESERVER -TargetEmailAddress someuser@xyz.com
Martina Miskovic
May 30th, 2012 3:25pm
Thanks Martina for the post .. please find the below reults
[PS] C:\Windows\system32>Test-Mailflow EX02.abc.local -TargetEmailAddress
test@xyz.com
RunspaceId : 3ce426f5-46f0-457b-96e9-89f2afcbc06e
TestMailflowResult : Success
MessageLatencyTime : 00:00:01.0326358
IsRemoteTest : True
Identity :
IsValid : True
do i need to double check my recieve connectors ? or barcuda rules ? not sure
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May 31st, 2012 2:20am
Additionaly
I am just controlling NEW DOMAIN XYZ mailboxes via email address policy on specific OU of XYZ user in ADS
Whenever i tries to create new user it gives me abc.local from the drop down menu of domain selction for new user setup in exchange.
Once i create the user i just change the alias in email policy from
test@abc.com to text@xyz.com
Not sure if i am doing it rightly timely assitance will be appreciated . Thanks
May 31st, 2012 2:53am
Do i need to edit default email address policy as well ?
Since i have just created new email policy to apply on specifix XYZ OU
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May 31st, 2012 3:38am
hi,
If you can disable your barcuda, i recommend that you do it and try again.
I guess may be the issue is caused by your barcuda.
>>>Do i need to edit default email address policy as well ?
No, i don't think so.
hope can help you
thanks,CastinLu
TechNet Community Support
May 31st, 2012 4:35am
checked but same issues persist
i need to keep my CUDA alive with second domain hosting
pls suggest
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May 31st, 2012 5:51am
If you have a Barracuda, you should be able to look at the logs for the domains to see if the email is being dropped, queued or whatever. That way you can eliminate that from the list.JAUCG
May 31st, 2012 10:48am
If you have a Barracuda, you should be able to look at the logs for the domains to see if the email is being dropped, queued or whatever. That way you can eliminate that from the list.JAUCG
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May 31st, 2012 10:50am
hi,
When adding another domain name to your exchange you need to do the following:-
1. Add the new domain to your exchange hub "Accepted domains" e.g test1.com is the default domain and the new test2.com domain. Also create an A record which points to the same external IP address, e.g mail.test1.com to 1.1.1.1. and mail.test2.com
to 1.1.1.1.
2. Create a new OU for the domain on the domainC/mail server (without the .com, etc..), this will keep things tidy.
3. Create your new test user as usual (eg. test@test.local), just select default domain name (*@test.local)
* It is OK, this will not show up as your default domain when sending emails. we will change this after you create the user.
4. Create the new mailbox in Exchange with the new user (test) and select the default domain (test1.local). If the user already exists then just change the login name to test2 but keep the name the same e.g first name "test" but the login will
be different.
5. Once the user is created, go to the properties of the user and select "Email Addresses" and then un-select "Automatically update email address..."
6. Now you will be able to add the new email address you need to assign to the new user with new domain name:-
a) Select "Add" and create the new email address, e.g test@test2.com
b) Now select the default email address which you created by default (e.g. test@test1.local) and delete.
7. Your done, but i would test it by sending the emails to AOL.com to make sure!!!
In some cases you will have to ask your ISP to setup a rDNS. but in my past experience if AOL.com except your emails then everyone else does and i have done this without asking my ISP when adding the second domain name. Never failed before....
Hope this helps.
June 2nd, 2012 8:41pm
Have followed all steps except an A record addition here with similar pub ip of default 1st domain.
As of now have created an A reacord to mail.test2.com to the same external public ip of mailtest1.com
Both are hosted on seperate external domain default is on GODADDY & 2 nd domain on plesk pannel
GODADDY EXTERNAL RECORDS WHERE TEST1.com Default domain is being hosted:
A (Host)
Poins to
TTL
@
12.198.189.111
1 hour
mail
12.19.15.42
1hour
CNAME (Alias)
e
emailsecureserver.net
email
emailsecureserver.net
ftp
@
imap
mobilemail-v01.prod.mesa1.secureserver.net
mobilemail
mobilemail-v01.prod.mesa1.secureserver.net
pda
pop.secureserver.net
pop
pop.secureserver.net
smtp
smtp.secureserver.net
webmail
webmail.secureserver.net
www
@
MX (Mail Exchanger)
15
@
test2.com
10
@
mail.test2.com
5
@
mail.test.com
NS
@
ns33.domaincontrol.com
@ ns34.domaincontrol.com
PLESK PANNEL EXTERNAL RECORDS WHERE TEST 2 (NEW DOMAIN) is being hosted
Host
Record Type
Value
*.webmail.test2.com
CNAME
test2.com.
12.198.189.111/24
PTR
test2.com.
ftp.test2.com
CNAME
test2.com.
test2.com
NS
ns.test2.com.
test2.com
A
12.198.189.111
test2.com
MX(10)
mail.test2.com.
test2.com
TXT
v=spf+a+mx-all
test2.com
A
12.19.15.42
MX public ip of test1.com
ns.test2.com
A
12.198.189.111
webmail.test2.com
A
12.198.189.111
www.test2.com
CNAME
test2.com
On plesk pannel i have added an A record for mail.test2.com for same public IP of mailtest1.com
I believe it will take some time to fully propogate external dns records by PLESKPANNEL .
Will keep on checking & keep you updated with the process.
Have attach the external records for both domain hostings if you find any issues in records pointings then pls do let me know
Thanks
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June 3rd, 2012 2:57am
Have followed all steps except an A record addition here with similar pub ip of default 1st domain.
As of now have created an A reacord to mail.test2.com to the same external public ip of mailtest1.com
Both are hosted on seperate external domain default is on GODADDY & 2 nd domain on plesk pannel
On plesk pannel i have added an A record for mail.test2.com for same public IP of mailtest1.com
I believe it will take some time to fully propogate external dns records by PLESKPANNEL .
Will keep on checking & keep you updated with the process.
Thanks
June 3rd, 2012 2:59am
hi,
Sorry, i can't find the A record of mail.test2.com.
You should have and the ip should be 12.19.15.42
Then exchange can use these two records to connect to your exchange server and send/receive messages.
hope can help you
thanks,CastinLu
TechNet Community Support
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June 4th, 2012 11:07pm
Hi,
FYI an 'A' record for mail.test2.com on PANNEL PLESK has been already created ( where 2nd domain is hosted-->test2.com) with the same IP you have been recommended here do you want me to create an A record on GODADDY as well for mail.test2.com
with the same IP (where my 1st domain test.com is hosted) ?
PLESK PANNEL EXTERNAL RECORDS WHERE TEST 2 (NEW DOMAIN) is being hosted
test2.com
A
12.19.15.42
MX public ip of test1.com
Thanks,
A
June 5th, 2012 2:38am
Any suggestion here will be appreciated . Thanks
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June 6th, 2012 5:19am
Hi,
FYI an 'A' record for mail.test2.com on PANNEL PLESK has been already created ( where 2nd domain is hosted-->test2.com) with the same IP you have been recommended here do you want me to create an A record on GODADDY as well for mail.test2.com
with the same IP (where my 1st domain test.com is hosted) ?
PLESK PANNEL EXTERNAL RECORDS WHERE TEST 2 (NEW DOMAIN) is being hosted
test2.com
A
12.19.15.42
MX public ip of test1.com
Thanks,
A
That tells us that you have an A-Record for the domain
test2.com and not for mail.test2.comMartina Miskovic
June 6th, 2012 5:37am
Additionaly
Whenever i tries to create new user it gives me abc.local from the drop down menu of domain selction for new user setup in exchange.
Once i create the user i just change the alias in email policy from
test@abc.com to text@xyz.com
Not sure if i am doing it rightly timely assitance will be appreciated . Thanks
Hi,
The domains you see it the drop down list when you create a user/mailbox has nothing to do with the Accepted Domain created in Exchange.
What you see there are UPN Suffixes and you can create new once in Active Directory Domains and Trusts.Martina Miskovic
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June 6th, 2012 5:43am
It's a TYPO martina i have just found the adress is there but still inbound emails from internet getting bounce back
Have no issues sending email (outbound) to any internet public domain via new hosted domain in default exchange.
Any further help will be appreciated. Thanks
Testing inbound SMTP mail flow for domain tech@test2.com.
ExRCA failed to test inbound SMTP mail flow.
Test Steps
Attempting to retrieve DNS MX records for domain test2.com.
One or more MX records were successfully retrieved from DNS.
Additional Details
MX Records Host mx.test2.com, Preference 30
Testing Mail Exchanger mx.test2.com.
One or more SMTP tests failed for this Mail Exchanger.
Test Steps
Attempting to resolve the host name mx.test2.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 65.254.254.50, 65.254.254.52, 65.254.254.51
Testing TCP port 25 on host mx.test2.com to ensure it's listening and open.
The port was opened successfully.
Additional Details
Banner received: 220 impinc01.yourhostingaccount.com NO UCE ESMTP server ready
Attempting to send a test e-mail message to tech@test2.com using MX mx.test2.com.
Delivery of the test message failed.
Additional Details
The server returned status code 550 - Mailbox unavailable. The server response was: 5.1.1 <tech@test2.com> recipient rejected
Exception details:
Message: Mailbox unavailable. The server response was: 5.1.1 <tech@test2.com> recipient rejected
Type: System.Net.Mail.SmtpFailedRecipientException
Stack trace:
at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at Microsoft.Exchange.Tools.ExRca.Tests.SmtpMessageTest.PerformTestReally()
June 7th, 2012 4:25am
Ok.
Can you post the NDR?Martina Miskovic
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June 7th, 2012 4:34am
Delivery to the following recipient failed permanently:
abc@test2.com
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 <abc@test2.com>
recipient rejected (state 13).
----- Original message -----
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:date:message-id:subject:from:to:content-type;
bh=uc+2TzFJY9Je7MZpjpADbWNf0vhEbWdBgx0JMXxwgNY=;
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Date: Sat, 9 Jun 2012 09:52:58 +0400
June 9th, 2012 1:56am
Hi,
The error which you have posted here, it shows 550 550 5.1.1, -Currently it says rejected by the recipient domain,
where i have seen this error we usually get when the recipient is not in the Org. as i see many response on this Topic - this sounds like you are good with the configuration on the exchange part.
Now we need to look at few things.
1. DNS
Do you see any difference - while email going thru outbound & coming to inbound, how the DNS is structured.
2. Email Gateway (Baracuda)
Do you see any Certain
3. Mail Flow test
-establish the session using telnet from outside to your SMTP gateway and send email using command line with the old domain Then same try with xyz, new domain.
-create one user with both the smtp address (older domain & new Domain) then try to send email from public account on both the id, see the header, what difference
do you see there.
I am sure there is somthing in Baracuda which is causing issues. But just try these, you might get some clue on this.
Regards,
Ashwini
Know more about Messaging :-)
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June 9th, 2012 4:23pm
Appreciate your feedback here , i believe the issue you have highlighted seems to be the one with the posted & current issue we are currently facing with. Attach are the SMTP test reuslts for the hosted public domain names seprately.
Just to highlight one more case when i am trying to TELNET to my old domain public name where exchange is originally hosted it went fine to SMTP gateway(Baracuda) , when doing SMTP telnet test for mail.test2.com or test2.com the connection not
going to SMTP gateway(Baracuda)
SMTP TEST With public name of test 1 .com
******************************
220 Baracuda.FW.test.local ESMTP (15c84c11cbba171651f68dd91ad69ca2)
helo mail.test2.com
250 Baracuda.FW.test1.local Hello bba188835.all.net.uk [217.165.77.113], pleased to meet you
helo test2.com
250 Baracuda.FW.test1.local Hello bba188835.all.net.uk [217.165.77.113], pleased to meet you
helo mail.test1.com
250 Baracuda.FW.test1.local Hello bba188835.all.net.uk [217.165.77.113], pleased to meet you
SMTP TEST with public name of test2.com & mail.test2.com
*********************************************************
220 ESMTP Sun, 10 Jun 2012 04:41:30 -0400: UCE strictly prohibited
***********************************************************
TELNET test1.com 25 ---> EMAIL TESTING from TEST 1.com
************************************************
220 Baracuda.FW.test1.local ESMTP (15c84c11cbba171651f68dd91ad69ca2)
ehlo mail.test1.com
250-Baracuda.FW.test1.local Hello bba188835.all.net.uk [217.165.77.113],
leased to meet you
250-SIZE 100000000
250-PIPELINING
250-8BITMIME
250 HELP
mail from:<abc@test1.com>
250 Sender <abc@test1.com> OK
rcpt to:<xyz@test2.com>
250 Recipient <xyz@test2.com> OK
data
354 Start mail input; end with <CRLF>.<CRLF>
Test MSG
quit
**************************************************************************
TELNET test2.com 25 ---> EMAIL TESTING from TEST2.com
220 ESMTP Sun, 10 Jun 2012 08:18:52 -0400: UCE strictly prohibited
ehlo test2.com
250-authsmtp06.yourhostingaccount.com Hello mail.test2.com [217.165.77.113]
250-SIZE 34603008
250-PIPELINING
250-AUTH PLAIN LOGIN
250-STARTTLS
250 HELP
mail from:<xyz@test2.com>
550 authsmtp06: Host 217.165.77.113: No unauthenticated relaying permitted
Connection to host lost.
***********************************************************
Also came across via one domain user with dual address (test 1domain & test2 Domain) & tried sending email from gmail account , email went fine
to test1.com smtp address but when sending to test2.com smtp address the same google
550 550 5.1.1 NDR appears
Please let me know what could be the possible issue & resoultion if you want actual domains with email addresses then do let me know i will provide you over your personal email. Thanks
June 10th, 2012 4:54am
Appreciate your feedback here , i believe the issue you have highlighted seems to be the one with the posted & current issue we are currently facing with. Attach are the SMTP test reuslts for the hosted public domain names seprately.
Just to highlight one more case when i am trying to TELNET to my old domain public name where exchange is originally hosted it went fine to BARACUDA , when doing SMTP telnet test for mail.test2.com or test2.com the connection not going to SMTP
gateway
SMTP TEST With public name of test 1 .com
******************************
220 Baracuda.FW.test.local ESMTP (15c84c11cbba171651f68dd91ad69ca2)
helo mail.test2.com
250 Baracuda.FW.test1.local Hello bba188835.all.net.uk [217.165.77.113], pleased to meet you
helo test2.com
250 Baracuda.FW.test1.local Hello bba188835.all.net.uk [217.165.77.113], pleased to meet you
helo mail.test1.com
250 Baracuda.FW.test1.local Hello bba188835.all.net.uk [217.165.77.113], pleased to meet you
SMTP TEST with public name of test2.com & mail.test2.com
*********************************************************
220 ESMTP Sun, 10 Jun 2012 04:41:30 -0400: UCE strictly prohibited
***********************************************************
TELNET test.com 25
**********************
220 ESMTP Sun, 10 Jun 2012 06:40:56 -0400: UCE strictly prohibited
ehlo test1.com
250-authsmtp10.yourhostingaccount.com Hello test1.com [217.165.77.113]
250-SIZE 34603008
250-PIPELINING
250-AUTH PLAIN LOGIN
250-STARTTLS
250 HELP
mail from:<abc@test1.local>
503 sender not yet given
rcpt to:<tech@test2.com>
503 sender not yet given
Thanks
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June 10th, 2012 4:56am
At this point this is something, which is stopping you on the Email Gateway which is you Barracuda.
The good idea would be to check on the Vendors (Barracuda) forum, Check what they have to say on this.
I don't think you have anything missing from exchange side.
All the best further!
Thanks,Know more about Messaging :-)
June 10th, 2012 7:18am