I am having issues printing duplex in Microsoft Word 2010.  We have selected Print on Both Sides (flip pages on long edge) and it continues to default to this setting but the pages are not printing duplex.  This problem is only happening in Word- Excel works fine and other programs installed are also working so it is not the printer settings.  All of the computers having the issue are running on Windows 7 32 bit or 64 bit.  The printer we are using is a Samsung ML- 4512ND

Hi,

According to your description, I assume there are two scenarios. I have a Word document included two pages and want to duplex printing.

1.After setting the "Print on Both Sides "(flip pages on long edge) in Word 2010, it only printed the first page in one paper, and did not print the second page in opposite of the paper.

2.Print the Word document in one side of two paper.

Which scenarios had happened?

Because you had said the Excel and other programs can print duplex well, I recommend you refer to the link and follow the steps to test again:

http://office.microsoft.com/en-us/starter-help/print-on-both-sides-of-the-paper-duplex-printing-in-word-HA010368777.aspx

Regards,

George Zhao
TechNet Community Support

• Marked as answer by George.Zhao CHNMicrosoft contingent staff, Moderator Wednesday, March 26, 2014 1:56 AM

Hi,

I have Windows 7, Office 2010

Duplex printing would work printing a PDF, but would NOT Duplex from a Word document. After two days days with Epson, uninstalling and installing a new driver, and a half day with Microsoft (wanted payment).....and no solution from either, I felt a bit desperate. But.....Solved my own problem, and may solve yours.

1. Open Word - File

2. Click Options

3. Click Advanced

4. Go to Print Section

5. Tick the box that says "Print on front of the sheet for Duplex printing"

6. Tick the box that says "print on back of the sheet for Duplex printing"

Cheers!

Margy2

I just ran the full gambit of duplex print options within Word 2010 on a Windows 7 Ultimate 32-bit OS system and no luck.  Your solution appears fully valid on face value but, like the printer properties selections within Word 2010, no luck.  The multi-sheet vice duplex printing persists within the Word 2010 printing process (vice the utilization of the selected full duplex capabilities of the desired printer).  MS seems to have struck again.  All of my other programs & apps have absolutely no problems of any kind using the selected full duplex print features of my printer, a Lexmark Prospect Pro205.  Until I installed Office 2010 I had no printer or printing problems.  Now... the saga continues