Problem with rule executing...

I am using several different mailboxes on an Exchange server and in one of the mailboxes I have a rule that is set as follows:

Apply this rule after the message arrives
assigned to Nick and Complete category
move it to the Completed folder

the rule runs when the Run Rules Now, but if I change the categories of a new email to Nick and Complete, nothing happens. I do get the message "This rule is a client-only rule, and will process only when Outlook is running", but Outlook is ALWAYS running. 

We are reorganizing our IT inbox and as part of that, I need a rule so that whenever someone categorizes an email as Complete, it goes to the appropriate folder. But apparently I'm doing something wrong. Any ideas?


  • Edited by nasyrax Friday, January 30, 2015 2:21 PM
January 30th, 2015 5:20pm

Duh!!! I don't know why I didn't realize that. The rules plainly state "When a message arrives". Thanks!
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February 3rd, 2015 4:49pm

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