Problem installing Office 365 Pro Plus from a network share - help

I want to be able to install Office 365 proplus from a network share rather than stream it from Office 365 each time, however I've run into some problems. Can someone please advise what I may be doing wrong:

 

I have used the Office Deployment Tool and successfully downloaded Office onto a network drive.  The downloaded files total to approx. 994Mb and look to be complete.  I have also granted Domain Computers read/execute permissions to this folder.

 

My configuration.xml file looks like this:

 

<Configuration>

  <Add SourcePath="file://my_server_name/Office365" OfficeClientEdition="32" >
    <Product ID="O365ProPlusRetail">
      <Language ID="en-us" />
    </Product>
  </Add>

  <Updates Enabled="TRUE" UpdatePath="" />

  <Display Level="Full" AcceptEULA="TRUE" />

  <Logging Name="OfficeSetup.txt" Path="%temp%" />

  <!--  <Property Name="AUTOACTIVATE" Value="1" />  -->

</Configuration>

 

To install Office I am opening a DOS window and running Setup.exe /configure configuration.xml

 

Office starts to install perfect fine however it stays for a very long time on the "We're wrapping things up - please stay online as we are making some finishing touches" (please see screen shot). 

After staying on this screen for a very long time, the progress bar suddenly goes back to the start and the starts again !  If I leave it long enough it will complete, but we are talking 2 hours to install Office on a new machine from a local server.   Even then when we launch the office applications, they fail to start with a message saying "Background installation ran into a problem". so after all the waiting I cant use office ! 

 

What am I doing wrong?

September 23rd, 2013 9:31am

Hi

When you get the error message  Background installation ran into a problem

You can fix it by following these steps:

1.Restart your computer.

2.Download and run this Fix it to remove Office 365:Fix this problem

3.Attempt to install Office again.

If these steps didn't fix your issue, you can take a look at this article for more help: General troubleshooting for installing Office 2013 and Office 365.

For detailed information, refer to the link below:

http://support.microsoft.com/kb/2837988/en-us

Sincerely

Tylor Wang
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
September 23rd, 2013 11:17pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics